Customer Service Supervisor
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Job Location:
Arvada, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Your Role Responsibilities
Job Summary:
The Customer Service Supervisor is responsible for all facets of customer service for the assigned region ensuring customer satisfaction and efficient order processing by performing the following duties personally or through subordinate supervisors.
Job Description:
- Oversee the customer service team the central processing of orders and coordinate customer service efforts.
- Direct the activities of all customer service representatives for respective branches with an emphasis on growing sales and net profits while continuously improving service and safety performance to meet Brenntag Pacifics customer needs.
- Work closely with Customer Service teams across operating companies ensuring proper synergies streamlining communication and processes and focusing on programs and initiatives.
- Create and implement ideas for process improvement to increase business efficiency and productivity.
- Manage the onboarding of customers to the central ordering platform.
- Ensure optimum performance in customer satisfaction and order accuracy and efficiency.
- Act as liaison with other departments to address and resolve internal and external customer and sales issues in a timely manner.
- Develop and enhance customer relationships in order to support the development and execution of growth strategies.
- Create a positive and professional environment while building a high performing team.
- Ensure that all reporting personnel have received the training necessary to safely and successfully perform their job.
- Observe follow and enforce all Brenntag Pacific Policies and Procedures.
- Represent Brenntag Pacific in a professional manner.
- Attend all required training when scheduled unless absent from work.
Your Profile
Education and Experience:
- Associates Degree or equivalent from two-year college or technical school and a minimum of five years related work experience or equivalent combination of education and experience.
- Chemical industry experience is preferred.
OUR OFFER
We aim to create an environment where the best people want to work where they can turn their passion into their job and realize their full potential.
- Individual development on-the-job training and development programs designed to help our employees grow in their careers.
- Paid parental leave
- Education assistance program
- Employee assistance program
- Various healthcare plan options as well as 401(k)
INTERESTED
We look forward receiving your application.
Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal state or local law including as applicable applicants actual or perceived race color religion creed sex sexual orientation gender identity or expression (including transgender status) gender (including pregnancy childbirth lactation and related medical condition) genetic information military service national origin ancestry citizenship status age veteran status physical or mental disability protected medical condition as defined by applicable federal state or local law political affiliation marital status membership in an employee organization parental status expunged juvenile record or any other status protected by federal state or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g. accommodations for a test or job interview) if so requested. When completing this application you may exclude information that would disclose or otherwise reference your race religion age sex genetic veteran status disability or any other status protected by federal state or local law. This application is considered current for sixty (60) days only. At the end of this period if you are still interested in employment it will be necessary for you to reapply by completing a new application.
If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at (phone tty fax email etc.).
Brenntag North America Inc. and its subsidiaries use E-Verify a government-run web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information please go to or view the poster at TA Team
Required Experience:
Manager
Key Skills
- Business
- Patient Care
- Compliance
- Facility
- Emergency
- Accounting
- HVAC
- Daily Operations
- Direct Supervision
- Professional Development
- Service Management
- Service Operations
- Service Quality
- Payroll
- Service Technician
