On Demand Delivery Partnerships & Strategic Lead
On Demand Delivery Partnerships & Strategic Lead
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Job Description
Job Description:
The Head of On-Demand Delivery Partnerships & Strategic Operations is a pivotal leadership role responsible for managing and scaling our on-demand delivery (ODD) platform partnerships including Uber Eats Deliveroo Just Eat and Snappy Shopper.
You will develop and execute a robust external growth strategy while seamlessly integrating ODD opportunities into our internal cross-functional teams. The primary focus is to drive double-digit growth across all platforms enhance the shopper experience and optimize the full ecosystem end to end with a customer-centric approach.
What are we looking for
- Experience in managing strategic partnerships.
- Demonstrated success in driving double-digit growth managing and delivering through cross-functional teams.
- Experience in change management organisational agility and stakeholder engagement.
- Budget management experience with a focus on ROI and impulse purchase optimisation.
What will be your key responsibilities
- Partnership Management & Growth Strategy
- Develop and implement a comprehensive external growth strategy for ODD platform partnerships.
- Manage relationships with Uber Eats Deliveroo Just Eat and Snappy Shopper ensuring alignment with business objectives.
- Drive initiatives to increase platform share optimize impulse purchase opportunities and achieve double-digit growth targets.
- Operationalization & Cross-Functional Integration
- Lead the integration of ODD business opportunities into internal teams including offline customer engagement store operations and digital marketing.
- Collaborate with cross-functional teams to ensure a unified approach to the customer journey with a focus on perfect store principles and availability.
- Drive operational excellence through content management titles and technical execution of ODD initiatives.
- Content & Technical Execution
- Oversee the technical setup and content strategy for ODD platforms including menu management product listings and promotional content.
- Utilize technical skills to optimize platform performance content relevance and customer engagement.
- Change Management & Organisational Agility
- Lead change management initiatives to foster organisational agility and adaptability.
- Promote a culture of collaboration innovation and continuous improvement across teams.
What can you expect from Mars
- Work with diverse and talented Associates all guided by the Five Principles.
- Join a purpose driven company where were striving to build the world we want tomorrow today.
- Best-in-class learning and development support from day one including access to our in-house Mars University.
- An industry competitive salary and benefits package including company bonus.
Employment Type
Full-Time
