Complex Case Worker
Complex Case Worker
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are hiring a case worker at Target Housing to join our THRIVE Project
Location:South Yorkshire with hybrid working
Job Type:Full-Time 12 month contract.
Application Deadline: 24th September 2025
We are seeking an experienced and passionate Case Worker to join our team.
The ideal candidates will be responsible for providing high quality housing and support services to clients to assist them to sustain their tenancies.
About us
Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently fulfil their potential and contribute to their communities and wider society.
(More details in the Job Profile below)
In a typical week
You will be allocated a caseload of clients who you will support for the agreed contractual hours.We have offices in Sheffield and Rotherham where you can collaborate with other colleagues and managers. You can discuss your client needs and issues as support for yourself and others.
We offer
A starting salary of 25715 after a full 1 years service this will rise to 27025 and further years service this will rise to 27995.
You will get an initial 28 days of Annual Leave with an additional day a year up to 33 days leave plus 8 Bank Holidays.
There are many great reasons to join our team!
- Great opportunities for career development
- Allocated training
- Mileage Compensation
- Access Membership to Westfield Health & Lifetime Financial
- Ability to apply for the Blue Light card
- Employer Contributory Company pension scheme (4%)
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
JOB PROFILE -
Complex Case Worker
Main Purpose
We are looking to recruit an experienced case worker to join our complex needs team. The successful candidate will ideally have a qualification in a relevant specialism such as mental health substance misuse domestic violence welfare benefits brain injury or dual diagnosis. However training can be provided for the right candidate.
The post holder will have extensive experience of working with individuals with multi-complex needs and be competent in completing thorough risks assessments and support plans.
Specific tasks
- Work directly with people with multiple complex needs on a 1:1 and group basis adopting a case management approach.
- Enable our clients to develop the knowledge skills and confidence so that they can increasingly make their own decisions and take more responsibility for their own lives and communities.
- Oversee & co-ordinate support for allocated clients including completing comprehensive risk assessments support plans and safety plans.
- Support clients to build more positive relationships and thought patterns and improve on their coping strategies.
- Support and motivate clients encouraging them to achieve personal goals.
- Design and deliver activity programs focused on increasing independent living skills in the home; improving health and wellbeing access to universal services safe travel IT literacy/digital inclusion job readiness financial poverty citizenship and human rights.
- Ensuring that the people we support are actively involved in making decisions and express their views about the programmed activities the way the service operates and the way it develops placing them at the center of delivery.
- Take part in fortnightly case reviews with the rest of the team inputting on other cases and taking part in reflective practice.
- Record accurate client data and key notes according to Data Protection regulations
- Monitor clients compliance with their occupancy agreements and act to resolve non-compliance issues informing line manager of serious breaches.
- Build links with external organisations to maintain constructive working relations to ensure clients needs are met
- Carry out motivational interviewing with active listening skills
- Provide cover for absent colleagues as directed.
General tasks
- Facilitating continual professional development through an intensive training program
- Participate in team meetings and supervision as required.
- Perform other such duties as may be required to further aims of Target Housing within the Health and Safety requirements.
- Adhere to all of Target Housings policies and procedures in particular our Equal Opportunities Confidentiality and Health and Safety policies.
- Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.
Person specifications
- Experience of supporting people with multiple complex needs including hard to reach clients who struggle to engage.
- Experience in building professional relationships to enable development
- Broad understanding across a range of relevant issues
- Relevant qualifications and / or knowledge in specialist areas such as Substance Misuse Dual Diagnosis Domestic Abuse brain injury Mental Health and Welfare benefits
- Experience in lone working with vulnerable clients
- Ability to record client notes on an I.T system and verbally communicate handover to colleagues
- Understand the principles of PIE (Psychologically Informed Environments) and TIP (Trauma Informed Practice)
- Experience of achieving positive outcomes with clients using Motivational interviewing and assertive engagement
- Working alongside Volunteers to manage risk and deal with any support issues
- Willingness and a flexible approach
- Full UK driving licence and access to a road worthy vehicle
Competencies
Communication & Influence Critical
Conflict & Resolution Critical
Planning & Organising Critical
Adaptability and Flexibility Critical
Problem Solving Important
Personal Motivation Important
Judgement and Decision making Desirable
Motivational Interviewing Skills Desirable
Confidence & Judgment Desirable
If you have any special access requirements or other support needs throughout the application process (including interview) please contact us so that we can let you know how we can support you.
Get in touch
If you have any questions about the role please get in touch with
Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible!
This role is subject to Enhanced DBS clearance a full valid driving licence access to a road worthy vehicle.
Required Experience:
Senior IC
Employment Type
Full-Time
