Territory Manager
Territory Manager
Posted on :
13-09-2025
Employer Active
1 Vacancy
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Job Description
Lets unpack this Who are we
mSupply is the leading provider of premium solutions parts and equipment for professionals serving customers on their appliance parts HVAC plumbing and commercial kitchen needs. Headquartered in St. Louis Missouri mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth expertise across our national footprint and ease of doing business through leading-edge technology servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed reliability and accuracy. Learn more about MSupply .
About Marks Supply
Since 1962 Marks Supply has provided top-quality HVAC hydronics PVF and plumbing products to customers in Ontario with a level of service recognized throughout the industry as exceptional. From OEM equipment to replacement parts to value-added support Marks carries trusted brands such as American Standard and Ameristar. For more information visit .
Job Summary
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies introducing new products resolving customer issues delivering training and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends.
Duties & Responsibilities
mSupply is the leading provider of premium solutions parts and equipment for professionals serving customers on their appliance parts HVAC plumbing and commercial kitchen needs. Headquartered in St. Louis Missouri mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth expertise across our national footprint and ease of doing business through leading-edge technology servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed reliability and accuracy. Learn more about MSupply .
About Marks Supply
Since 1962 Marks Supply has provided top-quality HVAC hydronics PVF and plumbing products to customers in Ontario with a level of service recognized throughout the industry as exceptional. From OEM equipment to replacement parts to value-added support Marks carries trusted brands such as American Standard and Ameristar. For more information visit .
Job Summary
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies introducing new products resolving customer issues delivering training and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends.
Duties & Responsibilities
- Delivers proactive timely customer service across multiple communication channels
- Resolves or escalates issues with effective follow-up
- Collaborates with internal teams to address concerns and strengthen relationships
- Maintains a solution-focused approach in all interactions
- Achieves or exceeds revenue goals across total sales equipment and new business
- Builds strong customer relationships and drives account growth within territory
- Increases sales with existing customers through regular engagement
- Communicates monthly with accounts on products promotions training and updates
- Supports vendor objectives and company sales initiatives
- Conducts cold calls and manages a pipeline aligned with growth targets
- Closes sales with compelling presentations tailored to the audience
- Advises customers on sales strategies pricing and financing to support business growth
- Maintains organized and timely completion of administrative tasks
- Submits accurate mileage and expense reports promptly
- Keeps dealer email lists current and organized
- Schedules appointments accurately using the CRM system
- Promotes marketing initiatives including promotions flyers specials and training
- Maintains knowledge of vendor marketing programs and support offerings
- Assists with planning and execution of annual Dealer Meetings
- Conducts pricing studies and distributes dealer pricing and updates
- Demonstrates in-depth knowledge of company product lines with accuracy and confidence
- Maintains an organized personal library of sales and technical materials for all product categories
- Supports collection efforts for outstanding accounts receivable as directed
- Understands basic accounts receivable processes and can retrieve relevant records in the ERP system
- Performs additional duties as assigned with flexibility to adapt to evolving business needs.
Qualifications
- Minimum 3 Years HVAC and B2B Sales
- Minimum High School/GED
- Proficient in MS Office (Word Excel PowerPoint Outlook) and office technology.
- Strong aptitude for mathematical operations and numerical analysis.
- Travel Requirements: Moderate travel required (2550%)
Physical Demands & Work Environment
This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity including:
- Sitting at a desk or using a computer for prolonged periods
- Manual dexterity for typing handling small objects
- Safety Sensitive Job: Maintains alertness and adheres to all safety-sensitive job requirements
What We Offer:
We care about your well-being from day one. Heres a snapshot of the benefits we provide:
We care about your well-being from day one. Heres a snapshot of the benefits we provide:
- Comprehensive health benefits 100% paid by the company extended health coverage dental vision and prescription drugs effective your first day
- Life insurance plus short- and long-term disability coverage
- Paid time off vacation holidays and personal days
- Employee Assistance Program (EAP)
- Employee discounts
- ...and much more!
mSupply is committed to providing accommodation for people with disabilities. If you require accommodation during the application process please contact
#MarksSupply
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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