Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

The Manager Laboratory collaborates with the Medical Director(s) and Laboratory Director and provides oversight for the technical fiscal and administrative operation and the proper performance of all procedures in assigned departments/sections for the clinical and anatomical laboratories. The Manager shall comply with standards and accrediting bodies included but not limited to AABB CAP CLIA FDA and JCAHO.
Essential Functions:
Ensures that direct reports complete compliance education licensure and certification requirements
Completes and submits all evaluations by due date
Monitors employee satisfaction and develops section strategies to improve employee satisfaction and retain employees
Completes Request for Positions and IT access for new and current staff
Monitors staff to ensure appropriate levels and skill mix while meeting productivity targets
Ensures that payroll and the documentation of attendance and tardiness follows HR Standards
Ensures that all sections meet accreditation and compliance standards; ensures that all laboratory functions are consistent with Hospital Compliance guidelines
Reviews investigates and responds to all monthly management reports
Maintains laboratory Chargemaster including CDMs CPTs Revenue Codes Insurance Codes and Pricing; ensures that all questionable test orders are reviewed for medical necessity and appropriateness
Monitors trends and reviews all Quality Improvement indicators and Focus Studies
Monitors quality control and proficiency testing for departments supervised.
Assists in development of budget(s) and monitors and meets budget expectations for assigned cost centers documenting any variances; develops annual capital and operating budget for sections supervised with input from Medical Director(s)
Provides oversight to all procedures within the department as defined in the Procedure Manuals
Reviews resolves and responds to incident and patient safety reports
Other Functions:
Attends daily Hospital Safety Huddles and leads daily Laboratory Safety Huddles
Creates a culture of teamwork; establishes and leads effective work groups and teams
Communicates with staff consistently through Shift Logs e-mails meetings Bulletin Boards etc
Recommends and implements improvements necessary to achieve operational goals and to improve patient outcomes
Identifies opportunities for and implements operational efficiencies to save cost for organization
Adheres to regulatory requirements and policies/procedures making a consistent effort to meet and improve quality and to ensure patient safety outcomes; seeks ways to improve care and communicate with leaders when safety concerns are identified
Supports and participates in Nursing and Medical Staff committees as needed. Active participation and engagement are required
Maintains compliance with all company policies procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned

Additional Job Description:

Education:
Bachelors degree in Clinical Laboratory Science or related area (required)

Experience:
Three (3) years in a position with leadership responsibilities (required)
Five (5) years in a position with leadership responsibilities (preferred)
Certification:
Medical Technologist under CLIA MT (ASCP) MT (AMT) HEW or equivalent (preferred)
Job Competency:
Knowledge Skills and Abilities critical to this role:
Displays a drive to achieve and perform; continuously looks for improvements and accepts responsibility for actions and results.
Demonstrated ability to adapt to circumstances by adjusting tasks responsibilities and delegation; understands and appreciates different and opposing perspectives on an issue; adapts approach as situations change and accepts changes within ones own job or the organization at large
Ability to foster a culture of teamwork
Approaches complex situations and change with a positive attitude
Knowledge and awareness of internal and external customer needs; anticipates customer expectations; treats all customers with professionalism works to achieve and maintain relationships with staff and other departments throughout the system
Actively seeks opportunities to optimize financial costs and investments when making decisions that have a financial implication
Committed to create and search for new and innovative approaches to activities that enhance performance
Ability to work as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics; collaborates with others to achieve common goals; listens works to resolve conflicts supports and upholds team decisions; builds constructive relationships by appreciating and respecting the diversity and contributions of others; promotes an overall positive team atmosphere
Ability to identify and set priorities plan and effectively allocate appropriate resources
Demonstrated knowledge of systems situations procedures and culture inside the organization to identify potential problems and opportunities able to anticipate the impact and the implications of decisions on other aspects of the organization
Ability to assess the skill strengths and weaknesses of individuals and teams in order to determine what actions are appropriate to build and/or improve the needed skills

Language Ability:
Must be able to communicate effectively in both verbal and written formats; utilizes professional written and oral communication to obtain desired outcomes with internal and external partners

Reasoning Ability:
Able to critically think through complex patient situations and implement effective solutions
Able to assist others in developing clinical reasoning skills
Computer Skills:
Must be proficient using system computer applications including Cerner
Proficient in Microsoft Excel Word Powerpoint.
Must be able to learn other relevant system used for finance budgeting HR and other programs

Additional Responsibilities:
Demonstrates a commitment to service organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community

UofL Health Core Expectation:
At UofL Health we expect all our employees to live the values of honesty integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
Honoring and caring for the dignity of all persons in mind body and spirit
Ensuring the highest quality of care for those we serve
Working together as a team to achieve our goals
Improving continuously by listening and asking for and responding to feedback
Seeking new and better ways to meet the needs of those we serve
Using our resources wisely
Understanding how each of our roles contributes to the success of UofL Health