Technology Change Management Consultant (Manager-Level)
Technology Change Management Consultant (Manager-Level)
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Job Details
About Eagle Hill
Eagle Hill is a nationally recognized award-winning consulting firm based in the Washington DC area. We pride ourselves on our unconventional approach to solving business challenges with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking collaboration and delivering client-centered solutions.
Job Description
Eagle Hill is seeking an experienced OCM practitioner to help drive the successful adoption of a complex enterprise-level CRM implementation for a large commercial client engagement. They will partner with the systems integrator and a team of Eagle Hill change consultants to achieve end user proficiency and adoption. This position is located in Houston TX. Applicants must be willing and able to work on client site daily.
Primary Responsibilities
- Develop and execute change management strategies in accordance with Eagle Hill and other best practice methodologies
- Develop and execute engagement and communication plans for both technical and non-technical stakeholders
- Conduct robust current state-to-future state gap analysis and change impact analysis to quantify the scale of change to end users and stakeholders. Identify activities and strategies to minimize impacts and/or increase stakeholder preparedness for change
- Partner with Training and Functional Teams to provide input into the development of comprehensive training programs and assets
- Support User Acceptance Testing and other deployment activities
- Provide day-to-day oversight and professional development of Eagle Hill employees
Qualifications
- Bachelors degree
- A minimum of 7 years of work experience including a minimum of 5 years of change management experience supporting technology-related change for external clients
- Extensive knowledge and experience of change management methodologies and frameworks
- Excellent communication facilitation and presentation skills across all levels of an organization
- Exceptional stakeholder engagement skills and experience
- Proficient in MS Office including Outlook Excel and PowerPoint
- Technical aptitude; able to quickly learn new technology platforms
- Strong managerial and leadership skills; experience leading teams
- Project management experience as well as strong problem solving and analytical skills
- Ability to work independently as well as be a team player
- Business development experience in a management consulting environment
- Ability to successfully complete and retain any company federal or other background investigations required to perform client work
Desired
- Change Management certification (PROSCI ACMP or equivalent)
- Experience with SAP or other large-scale CRM implementations
- Experience with Stracl and/or other change management tools
Compensation: A reasonable expectation for a starting salary range is: $. This range is reflective of the Houston TX job market and will vary based on applicants residence. When extending offers we consider level of experience and location.
Benefits: Eagle Hill employees are eligible to participate in 100% employer-paid Medical Dental and Vision plans as well as in our 401(k) and commuter benefit programs. Employees may also be eligible for short- and long-term disability life insurance FSA PTO and annual bonus benefits. Employees are subject to the terms conditions and limitations of each benefit program and the applicable plan documents.
Application Process: We follow a competency-based and holistic interview approach designed to hire the most qualified candidates to join our team and position them for future success.
Eagle Hill Consulting LLC is an Equal Opportunity Employer.
In compliance with the American with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request and accommodation in order to apply for a position with Eagle Hill Consulting LLC please call or e-mail .
Eagle Hill Consulting LLC is an award-winning consultancy that provides management consulting services in the areas of strategy and performance talent and change management. Eagle Hill works with a range of public private and non-profit organizations in the Washington DC Seattle and Boston metropolitan areas and across the nation. A recognized leader Eagle Hill has earned awards from the Washington Business Journal and Washingtonian as a top place to work. More information is available at .
Required Experience:
Senior IC
Employment Type
Unclear
