Salesforce Test Lead (Manual)
Salesforce Test Lead (Manual)
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Job Description
Salesforce Test Lead (Manual)
Key Responsibilities:
Lead QA efforts for Salesforce Sales Cloud and Service Cloud projects including
planning coordination and execution of test strategies and test plans.
Define test scope create detailed test cases and ensure comprehensive
coverage across Salesforce Sales and Service Cloud functionalities
configurations and data models.
Manage and guide QA testers providing mentorship task allocation and review
of test deliverables.
Coordinate defect management activities ensuring timely logging tracking and
resolution of defects using tools like JIRA and ALM.
Oversee execution of smoke functional regression integration and UAT testing
for Salesforce Sales and Service Cloud implementations and integrations.
Collaborate with business analysts developers and product owners to validate
requirements and provide QA sign-off.
Establish QA processes best practices and metrics to improve testing quality
and efficiency.
Participate in Agile/Scrum ceremonies representing QA in sprint planning
backlog grooming and retrospectives.
Prepare and present detailed test status reports defect metrics and risk
assessments to stakeholders and leadership.
Required Skills & Experience:
Strong expertise in Salesforce platform with deep knowledge of Sales Cloud
and Service Cloud functionalities workflows and data models.
Proven experience in test planning test case design and execution for
Salesforce Sales and Service Cloud projects.
Hands-on experience with QA and project management tools such as JIRA
ALM and test management tools.
Strong understanding of QA principles: smoke functional regression integration
and UAT testing.
Excellent leadership and team management skills with experience guiding QA
testers.
Analytical and problem-solving skills with the ability to resolve complex issues
under tight deadlines.
Solid knowledge of Agile/Scrum methodologies and experience leading QA
efforts in Agile teams.
Strong communication and stakeholder management skills with the ability to
present technical information clearly.
Attention to detail and ability to manage multiple priorities across concurrent
projects.
Salesforce certifications (e.g. Salesforce Administrator Salesforce
Platform App Builder).
Experience leading QA teams on Salesforce Sales Cloud and Service Cloud
transformation migration or integration projects.
Familiarity with automation concepts/tools (though primarily manual role).
Employment Type
Full-time
