Level III IT Technical Support Specialist
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Job Location:
Santa Barbara - USA
Yearly Salary:
USD 97000 - 130000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Level III Technical Support Specialist
Location:Vandenberg Space Force Base CAClearance:Active DoD Secret Clearance
Employment Type:Full-Time On-site
Position Overview:
Kinaras Solutions is seeking pre-award an experienced and technically proficient Level III Technical Support Specialist to provide senior-level mission-critical support for the Safety Analysis System (SAS) environmentsboth classified and unclassifiedat Vandenberg Space Force Base. The successful candidate will serve as a subject matter expert for advanced troubleshooting security compliance and the operation and maintenance of SAS network infrastructure collaborating closely with Government security stakeholders.Key Responsibilities:
- Serve as the SME for advanced diagnostics and resolution of complex hardware software and network incidents across SAS and SAS-C.
- Lead system patching software updates and security remediation in compliance with Government change management guidelines.
- Manage user and privileged accounts permission changes and support periodic recertifications and audits.
- Perform vulnerability assessments assist with ATO/RMF tasks implement NIST 800-53 controls and maintain security documentation.
- Guide and mentor Level I/II staff providing escalation support and ensuring rigorous completion of technical tasks.
- Maintain and update system documentation diagrams and procedures; prepare incident reports and technical summaries as required.
- Support backups COOP/DR testing and ensure mission-critical data resilience.
- Foster proactive collaboration with ISSMs system owners and technical teams to further enhance the security posture of SAS.
- Participate as needed in after-hours or surge operations.
Required Qualifications:
- Bachelors degree in Computer Science IT or a related field (or equivalent experience).
- 5 years of progressive technical support experience including 2 years in federal or DoD environments.
- DoD 8570 compliant certification (e.g. CompTIA Security CASP or CISSP).
- Expertise in Windows/Linux server administration Active Directory virtualization and advanced network troubleshooting.
- Demonstrated experience with incident management vulnerability tools and NIST/RMF standards.
- Active DoD Secret clearance (or ability to obtain and maintain).
- Excellent leadership communications and documentation skills.
- U.S. Citizenship required.
Equal Opportunity Employer Disclosure:
Kinaras Solutions Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin age protected veteran status disability status or any other characteristic protected by federal state or local law. We are committed to fostering a diverse and inclusive workplace.
If you require a reasonable accommodation to apply for a position or to participate in the application or interview process please contact
Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government as required.
Required Experience:
Senior IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
