Field Operations Manager
Field Operations Manager
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1 Vacancy
Job Description
Field Operations Manager
Lead. Coach. Grow. Join us and help shape the future of a company thats expanding innovating and putting people first.
Schedule: Full time / Schedule varies to support operational needs
About Us
Were not just another moving or labor company. Were a growing dynamic team thats passionate about delivering a stress-free caring experience for our clientsand that starts with valuing and empowering our employees.
As we enter an exciting growth phase and expand into new service offerings were looking for a Field Operations Manager who shares our commitment to excellence teamwork expansion and continuous improvement. Our culture is built on employee development collaboration and a growth mindsetand we want leaders who are excited to help our teams thrive.
About the Role
The Field Operations Manager is a leadership role responsible for overseeing our moving crews and dispatch operations. This person will be on the front lines of employee growth coaching and mentoring team members and ensuring optimal headcount to ensure operations run smoothly while keeping both clients and employees highly satisfied.
If you love coaching and developing people enjoy solving challenges in a fast-paced environment and want to be part of a company that truly values its workforce this could be the perfect fit.
What Youll Do
Lead and support moving crews ensuring they perform at a high level and follow company standards and procedures.
Build rapport with a diverse workforce fostering accountability growth and collaboration.
Provide coaching and feedback holding teams accountable while leading with positivity and encouragement.
Oversee dispatch operations ensuring efficient job assignments and crew deployment.
Manage dispatch team staffing including scheduling planning headcount and ensuring coverage for operational demand.
Handle damage claims and escalations with professionalism and care translating client feedback into training and process improvements.
Drive compliance with company policies while continuously improving operational processes.
Partner with leadership to strengthen employee engagement retention and development.
- Support ongoing operational expansion initiatives.
What Were Looking For
To be successful in this role you should be someone who:
Thrives in a team environment but can also self-manage prioritize and juggle competing demands.
Has experience coaching and developing teams using encouragement and positivity to inspire growth.
Is equally comfortable holding people accountable when standards or expectations arent being met.
Brings strong organizational skills and a process-oriented mindset.
Communicates clearly and professionally with both clients and employees.
Previous leadership or supervisory experience in operations logistics or the moving/transportation industry is highly valued. Spanish proficiency is a plus!
Compensation & Benefits
Annual salary with performance bonus tied to operational efficiency client satisfaction and employee engagement / retention
Health dental and vision insurance
- Life insurance / disability insurance
Paid time off and paid training
Why Join Us
At our core we believe that when our team feels valued and supported our clients feel it too. If youre hard-working driven motivated and curiousand if youre excited to grow with a company thats expanding and innovatingwed love to hear from you.
Required Experience:
Manager
Employment Type
Full-Time
