Hotel Front Desk Student Assistant

STU AST-CLERICAL & ADMIN

Student employees within the Reitz Union must:

• Be a current University of Florida full-time student in good standing with at least a 2.0 GPA
• Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff
• Provide exceptional customer service while maintaining a high level of professionalism
• Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment
• Establish an exemplary work ethic by being proactive self-motivated and dependable
• Participate in all scheduled meetings trainings and evaluations
• Possess the ability to work weekends evenings holidays and academic breaks as needed
• Act as an ambassador for all Reitz Union areas as well as the University of Florida providing accurate information and campus resources

Position Specific Responsibilities:

• Responsible for the operation of the hotel information desk which would include making room reservations checking-in and checking-out hotel guests and responding to hotel guest requests
• Aide the visitors and patrons of the University of Florida Reitz Union by providing directions on locations throughout the Reitz Union campus and other various destinations
• Maintain documentation and billing information regarding posting room charges and accounting procedures
• Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately
• Completes all training requirements upon being hired in a timely fashion
• Ability to commit to working 10 or more hours per week
• Specific availability on Tuesdays Thursdays and Saturdays is needed
• Other duties as assigned

$14.00/hour

This position is open to all students who are eligible to work on campus and must maintain a 2.0 grade point average. Registered students are employed on a part-time basis up to 20 hours per week.

Although no experience is necessary to apply and all training will be provided we would prefer for all student employees to:

• Ability to work days evenings and weekends; Specific availability on Tuesdays Thursdays and Saturdays is needed.
• Possess the ability to work shifts during the early morning evenings weekends breaks and holidays.
• Proficient with verbal and written communication.
• Demonstrate previous experience of cash handling procedures and reconciliation.
• Demonstrate previous experience with customer service.
• Knowledge of computer and database systems.
• CPR and First Aid Certified or willing to obtain.

Applicant must submit a rsum with their application that includes all current involvement organizations or current employment on campus.

Ability to work days evenings and weekends; Specific availability on Tuesdays Thursdays and Saturdays is needed.

Applications must be submitted by 11:55 p.m. of the posting end date.