Front Desk Representatives (Rovaniemi)
Front Desk Representatives (Rovaniemi)
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Job Description
Important Notice:
To be eligible for any position at Arctic GM you must already have a valid legal permit to work in the Schengen Area (EU/EEA).
We do not sponsor work permits or assist with visa applications.
Applications without the required legal work status will not be considered.
Join Arctic GM for the 2025-2026 winter season in Rovaniemi Finland! We are seeking enthusiastic and customer-focused individuals to be part of our office team helping create unforgettable experiences for our guests. As a key point of contact you will play an essential role in our commitment to high-quality small-group and private tours. Our deep-rooted history in Lapland with heritage tracing back 20 generations ensures an authentic and enriching work environment.
Tasks
- Provide exceptional customer service at the front desk.
- Handle guest inquiries bookings and reservations.
- Assist with daily office operations and administrative tasks.
- Manage communication with guests to ensure a smooth and enjoyable experience.
- Work with booking systems to process and manage reservations.
Requirements
- Legal permit to work in the Schengen Area (we do not sponsor work permits).
- Excellent communication skills and a friendly professional attitude.
- Previous office or customer service experience is an advantage.
- Fluent in English (additional languages are a plus).
- Ability to work in a fast-paced seasonal environment.
- Experience with Bokun or other booking systems is preferred.
- Strong ability to work independently and as part of a team.
Benefits
- Work in the breathtaking winter landscape of Lapland right on the Arctic Circle.
- Competitive salary and seasonal accommodation options.
- A welcoming supportive and multicultural work environment.
- Opportunities for professional growth and skill development.
Are you ready to be part of an unforgettable adventure in Lapland Apply now to join our team!
Employment Type
Employee
