Senior Director, Head of Business Partnering
Senior Director, Head of Business Partnering
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Essential Responsibilities
Build relationships. Serving as the primary engagement point between the business leadership team and IT; nurturing key business relationships to build trust credibility and rapport to enable effective communications and collaboration between IT and the Business
Understand business needs. Partnering with business Product and technology representatives to understand business strategies priorities and needs and correspondingly ITs ability to deliver solutions for those needs. Additionally assist in extracting the business benefits/value associated with desired IT investments (quantifiable and qualitative measurements of success). Define the high-level requirements to achieve the prioritized business objectives using IT services
Be Accountable for Technology delivery for the LATAM Business driving demand intake and roadmap execution in shared and owned platform teams. Be accountable for LATAM region Programs which involve multiple technology platforms.
Support Regulatory Technology Governance for the LATAM Business with reporting strategy alignment and other activity supporting regulatory and JV parties. Align with supporting Technology functions (e.g. Security Operations IT Risk etc.)
Own success and drive expected outcomes. Chair/Participate in Governance committees to ensure overall execution and delivery of the project portfolios and capability roadmap realization and measure the quality and business value of IT investments to ensure business owner satisfaction
Lead a team of change professionals who deliver technology projects for the LATAM region. Responsible for Business Partner roles across Mexico and Chile
Proactively innovate. Partner with technology leaders to proactively identify technology innovations that align with forward-looking business needs/priorities
Drives Innovative Business Improvements. Develops new insights into solutions that result in organizational improvements; promotes an engagement model that fosters creative thinking and innovation
Delivers Results. Focuses on the critical objectives that add the most value and channels own and others energy to consistently deliver results that meet or exceed expectations
Drives Continuous improvement. Relentlessly seeks shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others
Responsible for functional teams:
Vendor Relation - Managing project delivery and certification services by payment processor partner
Client Support - Serving enterprise clients with ongoing migration and integration events. Responsible for Level 2 client support
Local Region Business Support - partnering with local business leaders between Mexico and Chile
Technical Skills
Business Partner Knowledge: Knowledge of Payments Industry: industry trends and competitive pressures strategies and plans organizational structure decision-making process contacts technology infrastructure and systems.
IT Industry Knowledge: Knowledge of the key directional trends and emerging technologies in the IT industry.
Program Management: Ability to provide oversight and management to synthesize/bring synergy to multiple initiatives by establishing courses of action for self and others to ensure that work is completed efficiently adjusting priorities establishing management routines to effectively track progress and identify issues; removing barriers and leveraging resources
People Management: Leadership and motivational skills to hire and manage a talented team
Project Budgeting: Knowledge of project budgeting procedures required. Includes financial forecasting and preparation of necessary documents (e.g. Business Cases etc.)
Value Proposition: Knowledge of procedures used to demonstrate the benefits (e.g. financial) of an IT solution
Qualifications/ KSAs
Bachelors Degree
10 years of experience in project and program management
Payments Industry Knowledge is preferred
Excellent oral and written communication skills
Ability to quickly understand the business direction and pivot accordingly
Displays sense of urgency especially on high priority items
Fluent in English and Spanish
Success Factors
Successful performance for this role is defined by the People Leader Success Factors model
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
Exec
Employment Type
Full-Time
