Location:
100% RemoteCurrently Virtua welcomes candidates for 100% remote positions from: AZ CT DE FL GA ID KY MD MO NC NH NJ NY PA SC TN TX VA WI WV only.Remote Type:
HybridEmployment Type:
EmployeeEmployment Classification:
RegularTime Type:
Full timeWork Shift:
Total Weekly Hours:
40Additional Locations:
Job Information:
Summary:
The Triage RN role is designed to function in a centralized remote telephonic model that supports the Virtua Medical Group practices by performing initial assessment and advisement for patients seeking care.
Industry-standard criteria will be used along with decision-support algorithms to ensure consistent quality of care as the RN guides and educates patients.
Goals include having the right patient receive the right care in the right venue at the right time and optimizing the use of Same Day Appointment slots.
Additionally the role will reduce interruptions to the medical staff providing care at the practices.
Position Responsibilities:
Field incoming calls and performing detailed assessments by phone. Provide guidance and instruction using a decision-support tool and applied nursing judgment. Ensure the patient and/or caregiver understands the guidance.
Assist the patient in securing appointment(s) as appropriate.
Document the interaction and outcome of the call in the appropriate platforms.
Communicate with the patients Primary Care Practice and/or Specialty about the interaction and outcome.
Act as a support resource for the other integrated service lines related to handling urgent/emergent patient care questions by utilizing the decision-support tool.
Provides clinical support to other integrated service lines during low-volume work cycles; i.e. medication questions and refills follow-up to test results quality review of documentation and other assorted duties.
Position Qualifications Required / Experience Required:
Experienced RN with at least five years of patient and clinical experience (critical care/emergency department experience preferred).
Required Education:
Registered Nurse from an accredited school of professional nursing.
BSN degree.
Training/Certifications/Licensure:
Active NJ RN licensure.
For more benefits information click here.
About us Virtua is South Jersey’s largest health system, committed to the mission of helping people be well, get well, and stay well and averaging more than one million patient encounters each year. Virtua’s 13,000-plus employees provide comprehensive care at three hospitals and nea ... View more