Experienced Service Advisor

Grand Prairie Ford

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profile Job Location:

Grand Prairie, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 12-09-2025
Vacancies: 1 Vacancy

Job Summary

We are looking for a motivated and seasoned Service Advisor to join our team!

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Long and Short Term Disability Insurance
  • 401(k)
  • Life insurance
  • Paid vacation for full-time employees
  • Employee discount on cars parts and service
  • Drug-Free Work Environment

Responsibilities

  • Greet customers promptly in a friendly manner.
  • Obtain customer and vehicle information.
  • Provide excellent customer service to all customers.
  • Clearly report all vehicle symptoms as described by the customer.
  • Establish follow-up time.
  • Monitor the progress of each vehicle throughout the day and updating customers frequently.
  • Explain all completed work and charges to customers.

Qualifications

  • ADP/CDK experience preferred.
  • Professional Appearance
  • Proven record of achieving exceptional Customer Satisfaction.
  • Previous Ford/Dealership experience preferred.
  • Bilingual preferred.
  • Previous customer service experience.
  • Above-average energy level.
  • A desire for a long-term career with a growing organization.
  • Personal and professional integrity.
  • Must be willing to submit to a background check and drug screen prior to employment.

Job Type: Full-time

We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers. Dominating our share of the market in the sales and servicing of Ford products in the DFW market while maintaining a top ranking in customer service employee satisfaction and owner loyalty. Who we are and how we do business is defined in our Core Values Vision and Mission statements. If interested in becoming part of our award-winning team apply below!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.


Required Experience:

Senior IC

We are looking for a motivated and seasoned Service Advisor to join our team!BenefitsMedical InsuranceDental InsuranceVision InsuranceLong and Short Term Disability Insurance401(k)Life insurancePaid vacation for full-time employeesEmployee discount on cars parts and serviceDrug-Free Work Environment...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

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We are looking for an Experienced Ford Service Technician to join our team. If you are looking for the right environment to learn and grow your career, see what...

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