IT Field Services Coordinator
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Job Location:
Manchester - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Depot Connect International is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units and employ circa 300 people within our network of eight depots.
Were looking for a highly motivated IT Field Services Coordinator to join our Manchester based this role youll provide hands-on support across our UK depots and remote support for EU locations playing a key role in driving our IT operations forward.
Pay: Up to 45000.00 per year
Key responsibilities include:
- Providing onsite and remote IT support across UK and EU locations
- Leading on hardware deployments site-level standards and local network troubleshooting
- Supporting the IT Director on strategic projects
- Collaborating with the Helpdesk and technical teams to resolve escalated issues
- Designing and presenting reports/updates to stakeholders as required
- Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets
About you:
- Ability to work in a fast paced environment with attention to detail
- 3 years experience in a technical or IT coordination role
- Strong problem-solving and communication skills
- Ability to manage multiple projects and stakeholders
- A flexible proactive mindset and willingness to travel
- Degree or equivalent experience
- Fluency in English (Dutch or German a bonus)
What we offer:
- Competitive salary
- Company pension
- Free on-site parking
- Discounted gym membership
- Opportunity to influence and shape the future of a growing organisation
- Supportive and collaborative leadership team
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Education:
- Bachelors (preferred)
Experience:
- IT support: 5 years (preferred)
Willingness to travel:
- 75% (required)
Required Experience:
IC
Key Skills
- Computer Hardware
- IT Experience
- Mac Os
- Avaya
- Mobile Devices
- Windows
- Help Desk
- IT Support
- Order Fulfillment
- Project Coordination
- Google Suite
- Troubleshooting
About Company
Quala – a clean solutions company – is the largest provider of tank, container & railcar cleaning services as well as container inspection, maintenance, repair & industrial services in the USA & Canada.
