Senior Director - HR Operational Excellence and Project Management
Senior Director - HR Operational Excellence and Project Management
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Job Description
Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Are you passionate about driving meaningful impact and operational excellence We are seeking an inspiring and results-oriented Senior Director to establish and lead a new capability focused on continuous improvement change management and strategic this transformative role youll shape the future of our HR operations by partnering with senior leadership to drive consistency enhance efficiency and ensure excellence across multiple HR functions including HR Shared Services and Talent Acquisition. This is your opportunity to lead high-impact initiatives improve core processes ensure compliance and deliver measurable outcomes that make a difference. If youre ready to take on a leadership role where innovation meets purpose we want to hear from you!
- Operational Leadership:Direct the operational development and execution of HR processes programs and initiatives ensuring alignment with strategic goals; while keeping a focus on human-centered design.
- Continuous Improvement:Drive continuous improvement and across Global HR processes including Payroll Benefits Employee Relations Call Centers Compliance HR Policy Management and PMO leveraging Lean principles and Six Sigma methodologies to enhance efficiency and effectiveness.
- Cross-Functional Collaboration:Serve as the technical and operational liaison between various business functions and teams to facilitate effective communication and project execution. Facilitate groups and apply human-centered design thinking techniques and tools to develop and deliver on exceptional team member experiences.
- KPI Development:Develop measures to define progress and monitor key performance indicators (KPIs) and reporting requirements to measure the success of HR initiatives and project performance.
- Change Management Champion:Lead change management initiatives prioritizing areas for improvement and fostering stakeholder buy-in to support transformation efforts.
- Financial Oversight:Collaborate with finance leaders to develop budgets financial estimates and investment plans for HR programs ensuring alignment with the fiscal plan and operational improvements.
- Stakeholder Engagement:Cultivate ongoing partnerships with senior leaders maintaining knowledge of operations and priorities to integrate solutions that meet business needs.
- Facilitation: lead through process mapping root cause analysis brainstorming business impact assessments gap analysis and project planning. Challenge stakeholders to maximize opportunities for process improvement initiatives.
- HR Technology: lead as an HR Technology SME to continuously improve experiences for our team members.
- Risk Assessment and Mitigation:Assess project dependencies resolve resource contention and ensure that all projects are aligned with strategic objectives.
- Performance Analysis:Generate and analyze reports to identify trends resolve customer issues and make informed recommendations for future initiatives. Build mechanisms to track and address escalations and troubleshoot to fix root cause.
Requirements:
- Bachelors degree in Business Human Resources or a related field; advanced degree preferred.
- 10 years of experience in HR operations and project management with a proven track record in leading cross-functional projects and implementing process improvements.
- Strong knowledge and experience in Lean/Six Sigma methodologies and project management best practices.
Skills and Knowledge:
- Exceptional analytical skills with the ability to evaluate business problems and develop strategic solutions.
- Excellent communication and interpersonal skills with the ability to present complex information to diverse audiences effectively.
- Proven ability to navigate complex environments exercise independent judgment and implement creative problem-solving techniques.
- Strong financial acumen and experience in budget management and financial reporting.
- Must have experience working in enterprise HR technology solutions including but not limited to ServiceNow and Workday.
- Certification in Six Sigma and Project Management preferred; GPHR and SHRM-SCP certifications are a plus.
- Willingness to travel as required.
What Cencora offers
We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law. The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedEqual Employment Opportunity
Affiliated Companies
Affiliated Companies: AmerisourceBergen Services Corporation
Required Experience:
Exec
Employment Type
Full-Time
