Used Car BuyerTrade-In Specialist
Used Car BuyerTrade-In Specialist
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Job Description
Are you looking for an exciting career with one of the largest Mazda Dealer Groups DGDGs vision for success is driven by our unique culture and cutting-edge technology. To make our vision real we look for talented sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. Theres a reason whyCapitol Mazdais a consistentMazda Presidents Club Member award part of one the largest Mazda Dealer Groups Capitol Mazda sells and services over 30000 vehicles every year.
As aUsed Vehicle Acquisition Specialist you are responsible for following up with leads and creating valuable guest experience for customers wanting to sell or trade in their vehicles.
What youll be working on:
- Reaching out to customers who have expressed interest in selling or trading in their vehicle
- Following up on inbound leads through phone email or text to gather vehicle info and set appointments
- Communicating regularly with customers to understand their needs and offer a competitive fair-value deal
- Logging outreach and customer status updates in the CRM system
- Partnering with General Managers and Used Car Managers to understand inventory needs and source accordingly
- Occasionally attending car auctions to scout vehicle opportunities and support store-level buying goals
What you need to bring to the table:
- 25 years of customer service retail or sales experience
- Strong communication skillsboth in person and over the phone
- Confidence in negotiating and guiding customers through the vehicle trade-in or selling process
- Ability to stay organized follow up consistently and work independently
- Valid drivers license and clean driving record
Salary:$36000-$150000/annually
*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.
Industry Leading Benefits:
- Values-driven culture and team built on integrity caring performance and efficiency
- Continuous career development and advancement opportunities
- Comprehensive benefits package (Medical Dental Vision)
- 401k with company match
- Employee Assistance Program with free telemedicine and mental health resources
- Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
More about DGDG:
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay team is over 1000 strong and growing. Weve been named a Bay Area News Group Top Workplace for 15 consecutiveyears(not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team award-winning culture combined with our cutting-edge technology provide guests with a one-of-a-kindbest-in-classdealership experience.
DGDGs 4 core values of Integrity Caring Performance and Efficiency have stood at the cornerstone of our success. Our shared passion for training teaching recognition reward and promotion produce results that set us apart.
Be happyis much more than aslogan. Its a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And wed be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here:DGDG Privacy Policy*.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
* Experience:
IC
Employment Type
Full-Time
Key Skills
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