HR Coordinator-HR Service Center
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Job Location:
Towson, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
12-09-2025
Vacancies:
1 Vacancy
Job Summary
This is a hybrid position requiring 3-5 days/week in our Towson MD office.
Responsibilities:
Serves as the first point of contact for HR-related questions via phone email or ticketing system.
Provides support on HR processes such as onboarding offboarding employee changes benefits leaves of absence and HR systems navigation.
Maintains and updates employee records in the HRIS and ensures data accuracy.
Processes transactions related to job changes personal information updates organizational changes etc.
Generates standard HR reports and assists with audits or data requests as needed.
Escalates complex issues to HR specialists or business partners as appropriate.
Supports compliance with internal policies and relevant labor laws.
Ensures efficiency of service center operations technology and transaction processes.
Assists in developing and updating knowledgebase articles and process documentation.
Participates in process improvement initiatives to enhance service center operations.
Requirements:
- HS plus 3-4 years of relevant work experience Associates plus 2-3 years of experience or Bachelors plus 1 year of experience.
- Work requires the ability to:
- effectively communicate both verbally and in writing;
- utilize Excel Word Outlook and PowerPoint with proficiency;
- demonstrate working knowledge of employment laws and practices practices and procedures;
- demonstrate attention to accurate detail and timely follow through in past work experience;
- prioritize and organize workload to meet deadlines.
Required Experience:
IC
Key Skills
- Employee Relations
- ATS
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Administrative Experience
- Human Resources
- Recruiting
- Workday
About Company
Sheppard Pratt offers inpatient, outpatient, home-based, school, and residential programs. Our programs and mental health services make healing a reality.
