Account Manager

About Us

As a company we promote a culture of honesty and integrity and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!


If you are seeking to be a part of a family this is the place for you!


Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving storing processing and dispatching cargo so we can build flexibility and resilience into the supply chain integrated solutions allow us to be prepared for supply chain risks so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience connections and deep expertise across different sectors industries and transportation modes means we can be counted on for process excellence that will save time and money.

Summary:

Manages and coordinates the activities of workers in processing shipments inventory orders and all needs of the assigned account.

Essential Duties and Responsibilities:

• Serve as the key point of contact with the customer.
• Focuses the sales effort around identifying and fulfilling customers current and future needs.
• Help identify opportunities where Performance Team services fit the customers ongoing business strategy.
• Speaks with customers by phone or in person and receives instructions for shipment storing delivery or general processing.
• Coordinates with warehouse personnel to oversee incoming and outgoing account activities to ensure accuracy completeness and condition of shipments. Compiles with records of orders adjusts errors and resolves complaints.
• Projects changes in account activity and plans labor requirements accordingly. Submits written and/or verbal reports on activity and projected labor expenses.
• Other duties as assigned

Supervisor Responsibilities:

• Directly supervises up to 16 employees in the office/accounts.
• Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
• Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

• Bachelors degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Excellent interpersonal and communication skills
• Experience in transload/deconsolidation administration or operations
• Experience in over-the-road inbound and outbound transportation administration or operations
• Experience in drayage and intermodal coordination
• Ability to establish and maintain effective relationships with management staff employees and service providers
• Exceptional problem-solving skills and proven experience of relationship management through business change and growth
• Strong analytical and organization skills
• Extremely proficient with MS Office programs and strong overall system skills (YMS TMS WMS).

Education or Experience:

Bachelors degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Company Benefits:

• Medical
• Dental
• Vision
• 401k Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$60000-$70000*

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

You must be authorized to work for any employer in the U.S.

Performance Team is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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