Position Title: Account Coordinator-Collections
Location: Liberty MO
Department: Accounting
Central Power Systems & Services is a privately held company with deep roots going back to 1954.
Our Mission Statement isforging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for an Account Coordinator-Collections Specialist to help support that mission.
JOB SUMMARY
Account Coordinators are a crucial part of our organization and essential in ensuring our companys bottom line. Working with customers and their accounts is at the heart of this role. Whether the task is to arrange for debt repayment advise customers or answer their questions Account Coordinators need to be excellent communicators with strong negotiation skills. They need the ability to work through obstacles to get results and must be driven by a strong sense of accomplishment.
Account Coordinators should also know how to manage many important tasks in a busy work environment as well as working with other team members to help find ways to bring in payments and this role communication is essential and motivated candidates who work well with people and can see ways to solve problems and break through barriers can thrive.
RESPONSIBILITIES
Typical Duties and Responsibilities
Contact delinquent customers by phone written correspondence and email
Perform regular review of open invoices on each customers account and make daily collection calls
Provide management with accurate timely status updates on customer accounts
Assess delinquent accounts and escalate to management accordingly
Manage and be accountable for assigned customer account base
Resolve all customer inquiries in a timely and professional manner
Work closely with sales and service departments to resolve outstanding issues related to customer invoices
Motivate customers to pay past due balances by using negotiation skills and building customer relationships
Establish relationships with customers and the sales team
Any other duties that may be assigned
Great Benefits
Highly Competitive Pay
Medical Dental Vision & Life Insurance
401k with company match
Paid Time Off
Paid Certification Training
Opportunity for advancement
QUALIFICATIONS
High School diploma or equivalent required.
Minimum of one (1) year of general accounting experience
Previous (recent) experience as Accounts Payable Clerk with a medium-sized organization required
Proficient if Microsoft Office Suite
Demonstrates integrity maturity dependability positive attitude sound business judgment leadership ability and administrative skill in the performance of responsibilities
Ability to maintain expected level of confidentiality
Ability to maintain compliance with all accrediting and regulatory entities
Excellent verbal and written communications skills
Above average organizational and time management skills
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
CPS&S is a smoke-free and drug-free work environment.
Required Experience:
IC