N-iX is looking for a Middle Java Engineer to join our support team.
About the project:
Our customer is the leading school transportation provider in North America being the owner of more than a half of all yellow school buses in the United States. Every day the company completes 5 million student journeys moving more passengers than all U.S. airlines combined and delivers reliable quality services for 1100 school districts.
N-iX has built a successful cooperation with the client delivering a range of complex initiatives. As a result N-iX has been selected as a strategic long-term partner to drive the digital transformation on an enterprise level fully remodeling the technology landscape for 55000 employees and millions of people across North America.
Requirements:
- 3 years JAVA development experience (SpringBoot Spring SpringSecurity)
- Strong knowledge of relational database management systems (RDBMS)
- Experience in AWS services (S3 CloudWatch Lambda ECS RDS DMS SQS/SNS Glue VPC CloudFormation)
- Experience with upgrade/maintenance processes in AWS
- Hands-on experience with AWS SDK
- Proficiency with event-driven systems and Kafka
- Expertise in API documentation using Swagger
- Experience in leveraging R2DBC for reactive database connectivity
- Familiarity with Netty
- Upper intermediate English level
- Experience in technical support (issues troubleshooting)
Would be a plus:
- Experience in React (Web)
- Experience with React-Native (for mobile development)
Responsibilities:
- Own support tickets and troubleshooting within the existing tools and services
- Investigate Technical Issues: reported problems and bugs identify an issues root cause describe an issues symptoms
- Quantify an issues scope and propose a solution
- Working with internal cross-functional teams to solve technical problems
- Solving technical problems demonstrating product value and communicating clearly and effectively to technical and non-technical audiences
- Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
- Document support ticket resolution and apply these fixes for customers
We offer*:
- Flexible working format - remote office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program tech talks and trainings centers of excellence and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers