Senior AM Engineer MS Dynamics

We are seeking a highly skilled and experienced Applications Management-Senior AM Engineer (Support) specializing in Microsoft Dynamics to join our team in this critical role you will be responsible for providing expert-level support and management for our Microsoft Dynamics applications ensuring optimal performance and efficiency for our organization.

• Lead and manage the support and maintenance of Microsoft Dynamics applications (EN SE) for the organization
• Analyze and resolve complex technical issues related to Microsoft Dynamics ensuring minimal downtime and maximum system efficiency
• Develop and implement best practices for application support maintenance and optimization
• Collaborate with cross-functional teams to identify and implement process improvements and system enhancements
• Provide technical guidance and mentorship to junior team members
• Manage and prioritize support tickets ensuring timely resolution of issues
• Conduct regular system health checks and performance monitoring
• Create and maintain comprehensive documentation for processes procedures and configurations
• Participate in project planning and execution for system upgrades and new implementations
• Stay up-to-date with the latest developments in Microsoft Dynamics and related technologies

Qualifications :

• Bachelors degree in Computer Science Information Technology or a related field
• Extensive experience in Applications Management with a focus on Microsoft Dynamics (EN SE)
• Strong technical skills in troubleshooting problem-solving and system optimization
• In-depth knowledge of Enterprise Resource Planning (ERP) systems and business process optimization
• Excellent project management skills with the ability to manage multiple priorities
• Strong analytical and critical thinking skills
• Exceptional communication skills both written and verbal. 
• Ability to work effectively in a team environment and provide mentorship to junior staff
• Microsoft Dynamics certifications (preferred)
• Experience with customizing and extending Microsoft Dynamics functionality
• Proficiency in SQL and database management
• Familiarity with agile methodologies and ITIL practices
• Fluency in English; Portuguese language skills are a plus

Additional Information :

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package share plan company performance bonuses value-based recognition awards referral bonus;   
• Career Development: Career coaching global career opportunities non-linear career paths internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects rotations internal tech communities training certifications coaching online learning platforms subscriptions pass-it-on sessions workshops conferences;
• Work-Life Balance: Hybrid work and flexible working hours employee assistance programme;
• Health: Global internal wellbeing programme access to wellbeing apps;
• Community: Global internal tech communities hobby clubs and interest groups inclusion and diversity programmes events and celebrations.

In compliance with the Law 1581 of 2012 Endava S.A.S. / Endava Colombia S.A.S identified with NIT. Nº 900.955.679-3 / N 900.594.521-9  with an address at Street 96 No. 10 38 floor 7th in the city of Bogotá and Career 48 No. 18A 14 Floor 19 with telephone number (571)(hereinafter referred as ENDAVA or the Organization) as RESPONSIBLE for the processing of personal information informs:

Keep in mind that once you decide to participate in ENDAVA COLOMBIAs recruitment processes the physical delivery or sending via e-mail your resume implies the express acceptance through conclusive behavior of authorizing ENDAVA to process your data with the purpose to participate in the recruitment processes in the Organization. In particular the personal data provided shall be part of our Talent Bank for a maximum term of two (2) years which shall be stored on servers located outside the country and may be processed for the purpose of; verifying compliance with the requirements to participate in the Organizations current and/or future recruitment processes; execute interviews and in general send notifications related to the recruitment case your resume is not pre-selected it shall be permanently deleted. ENDAVA guarantees that the personal data obtained shall be used only for the announced purposes and shall be kept for the time required by law.

You and every personal information owner have the right to: know update and rectify your personal data; access to it free of charge; to be informed about its use; request proof of authorization; file complaints for violations of the provisions of current regulations before the Superintendence of Industry and Commerce. Finally in some applicable cases modify and revoke the consent given and/or request the deletion of your personal information.

For any additional information related to the processing of your personal data our Personal Information Processing Policy and/or exercising of your right to the habeas data you can contact us through the service channel provided by ENDAVA: .

At Endava were committed to creating an open inclusive and respectful environment where everyone feels safe valued and empowered to be their best. We welcome applications from people of all backgrounds experiences and perspectivesbecause we know that inclusive teams help us deliver smarter more innovative solutions for our customers. Hiring decisions are based on merit skills qualifications and potential. If you need adjustments or support during the recruitment process please let us know.

Remote Work :

No

Employment Type :

Full-time