Ecolab is looking for a Commercial Excellence Manager providing strategic direction and support to enhance sales operations and customer engagement. This role involves ensuring the accuracy of sales documentation and fostering effective communication between the sales team and other departments.
How youll make an impact:
Investigate shortfalls issues and complaints in current business processes
Develop and implement strategies to improve associated sales processes and customer interactions
Ensure all sales documentation is maintained accurately and complies with company standards
Work with sales teams to understand objectives priorities challenges and process/system issues
Facilitate smooth communication and collaboration between the sales team and other departments
Identify opportunities for process improvements and drive the implementation of new procedures to enhance efficiency and effectiveness managing process redesign activities where needed
Monitor team performance and provide regular feedback to ensure continuous improvement. Coordinate training and development programs for team members to enhance their skills and knowledge
Perform sales force analysis and structure projects based on those insights
Acts as a change agent to drive business improvement within the commercial organization driving adoption of new processes metrics and tools interfacing with employees at various levels of the commercial organization
Minimum Requirements:
Candidate can be based anywhere in the EU
Bachelors degree in business administration sales or a related field is required; additional qualifications in management or leadership are a plus
Years of professional level experience in project management sales marketing sales operations and/or relevant business experience
Previous experience in a managerial role within a sales sales operations or customer support environment
Proven successful experiences working with a continuous improvement approach and leading change management activities
Experience managing remote teams is highly desirable
Strong leadership and team management abilities
Strong analytical problem-solving and strategic skills with a passion to challenge the status quo as well as open-mindedness and solution-orientation (creativity/flexibility/strategic thinking)
Experience in prioritizing and managing multiple projects simultaneously. Results-oriented proactive and possesses a high level of integrity
Excellent communication skills in English and at least one other EU language (additional languages are a plus)
Excellent MS-Office skills and strong affinity for digital solutions
Attributes:
Detail-oriented proactive and capable of working independently as well as part of a team. Strong problem-solving skills and a customer-focused mindset
Willingness to travel occasionally and interact with sales teams across Europe
Ability to effectively communicate and collaborate with internal and external stakeholders on an international and virtual basis
Customer and service orientation with a pragmatic working manner and a can-do attitude
About Ecolab
At Ecolab we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation our 48000 associates help deliver comprehensive science-based solutions data-driven insights and world-class service to advance food safety maintain clean and safe environments and optimize water and energy use and improve operational efficiencies and sustainability for customers in the food healthcare life sciences hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginners mindset continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
Ecolabs commitment to diversity equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves reach our goals and do whats right.
Apply today and join one of the most ethical companies with over a hundred years of history.
Join Ecolab and help us protect whats vital.
#li-eu
Required Experience:
Manager
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.