Associate III, Sales Support (AU)
Associate III, Sales Support (AU)
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1 Vacancy
Job Description
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Job Description:
Empower global commerceone order at a time.
Who we are
We are the business behind the worlds brands. At Ingram Micro were redefining distribution and shaping the future with cutting-edge technology. Operating in 57 countries and reaching nearly 90% of the global population we help businesses run better grow faster and achieve their sustainability goals. Our people-first culture empowers 24000 associates to thrive in a diverse inclusive and values-driven environment.
How our team works
The Sales Support team plays a vital role in ensuring seamless order management and customer satisfaction. By collaborating across departmentsfrom Credit Ops to Supply Chainwe help our partners deliver on promises and maintain operational excellence. Our work directly supports Ingram Micros mission to be the most valuable technology partner in the world.
Our values in action
At Ingram Micro we believe success is built on Results Integrity Imagination Courage Responsibility and Talent. Our team embodies these values by solving complex transactional challenges proactively identifying sales opportunities and ensuring every order is accurate and impactful. We foster a culture of collaboration transparency and continuous improvementbecause it works when we work together.
What youll do
As an Associate III Sales Support youll be at the heart of our order management operations. Youll process and manage moderate to complex orders coordinate with internal teams to ensure timely fulfillment and support customers with pricing availability and order status. Youll also handle escalations maintain accurate records and contribute to process enhancements that prevent financial loss and improve customer experience. Your work will directly impact our ability to deliver value to vendor partners and maintain our reputation for excellence.
Were looking for someone with:
- Around 12 years of experience in order management sales support or a related function.
- Strong attention to detail and accountability in reviewing and processing orders.
- Experience navigating SAP is an advantage
- A collaborative mindset and the ability to work cross-functionally to resolve issues.
- A proactive approach to identifying opportunities and improving processes.
- Excellent communicator to manage correspondences over emails and voice channels.
Required Experience:
IC
Employment Type
Full-Time
