Travel Associate Sabre

Manila - Philippines

Hourly Salary: USD 4 - 4

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Schedule:

Paid Hours per Week: 40 hours

Thursdays Mondays from 10:00am 7:00 pm with 1hr unpaid break

Please note that this position can be on shifting schedule. Selected candidates must be open to shifting schedule.

Client Timezone: Central Alberta (Stettler) Canada - MDT

Company/Client Overview:

The client runs a travel agency founded and headquartered in Calgary Canada. It is a progressive enterprise built from a desire to challenge the status quo and soar above it. They believe corporate travel should be hallmarked by the human. Thats why theyre going the extra mile to invest in our clients our people and the communities we cross paths with.

Responsibilities:

Respond immediately to inbound client inquiries via phone email text or chat. Ensure itineraries are confirmed and sent out on the same day as requested.
Effectively research and make decisions based on available information balancing guest needs with business priorities.
Handle and resolve a variety of customer concerns complaints and questions via phone and email.
Efficiently manage service requests and coordinate travel arrangements.
Perform outbound calls to hotel suppliers to confirm bookings and billing.
Respond professionally appropriately and promptly.
Provide accurate travel advice.
Document client concerns for follow-up.
Maintain a working knowledge of company products services and promotions.
Assist with additional projects or assignments as required.

Requirements

25 years of experience with Sabre.
Full fluency in English (verbal and written).
At least 2 years of experience in customer service and/or a sales-related environment.
Proficiency in systems such as Sabre Excel and Word.
Exceptional customer service skills including problem-solving while balancing customer and company needs.
Strong interpersonal communication skills (verbal and written).
Extraordinary time management skills with the ability to manage multiple projects simultaneously.
Flexible schedule based on business needs.
Independent self-motivated empathetic solutions-focused and passionate about guest support.
Proven track record of punctuality and reliability.
Experience with GDS systems (Sabre GDS preferred but not required).

Independent Contractor Perks

HMO Coverage for eligible locations
Permanent work from home
Immediate hiring

ZR29819JOB

This is a remote position. Schedule: Paid Hours per Week: 40 hours Thursdays Mondays from 10:00am 7:00 pm with 1hr unpaid break Please note that this position can be on shifting schedule. Selected candidates must be open to shifting schedule. Client Timezone: Central Alberta (Ste...