Operations Manager
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Job Location:
Mattoon, IL - USA
Yearly Salary:
$ 70000 - 80000
Posted on:
11-09-2025
Vacancies:
1 Vacancy
Job Summary
Join our dynamic team at Innovative Staff Solutions (ISS) as we expand seeking a dedicated Operations Manager to join our internal team. At ISS we foster skill development and offer significant growth opportunities for ambitious career-driven individuals.
This position is exclusively tailored for our internal team and does not involve placement with our partners. Being part of our internal team places you at the core of delivering top-notch services. Your role here is crucial in ensuring that our clients and flexible-to-hire employees receive nothing short of outstanding five-star service. Join us on this thrilling journey toward achieving excellence!
Responsibilities:
- Manage team of 10 internal staff. Responsible for hiring training coaching counseling and mentoring.
- Achieve goals by being pro-active and self-starting not passively accepting the status quo.
- Monitor locations to ensure administrative tasks are completed accurately and on time including such tasks as: Workers Compensation requirements unemployment expectations payroll and invoice deadlines internal hiring and office tasks and responsibilities.
- Actively participate in meetings internal and external. Conduct formal presentations to prospects/clients or internal employees.
- Plan proper assignments of personnel and appropriate allocation of resources. Establish goals time management and priorities.
- Anticipate the clients needs and respond quickly accurately and professionally giving high priority to customer satisfaction.
Requirements:
- Detail oriented organized and able to work efficiently despite interruptions.
- Mandatory travel with company vehicle which will include overnight stays. Travel is 60-80% of work week on average.
- Four-year college degree in related subjects or equivalent years of experience and training.
- Proven track record of strong organizational and managerial skills.
- Demonstrated knowledge of Microsoft Office (Word Excel Outlook & PowerPoint).
- Professional appearance and attitude.
- Experience with conflict resolution and able to problem solve.
Compensation & Benefits:
Innovative Staff Solutions provides our employees with competitive wages based on qualifications and experience as well as a generous benefit package including:
- Medical Dental Vision Life Insurance and Disability
- Employee Assistance Program
- Paid Time Off/Paid Holidays
- Referral Plan
- Flexible Spending Account
- 401k with up to 4% company match
- Structured training program
- Salary: $/year
About ISS:
Innovative Staff Solutions is a family-owned full-service staffing company that has been in business for over 29 years. Rooted in the commitment to provide 5-star customer service ISS now operates in more than 25 current locations throughout Illinois Indiana Kentucky and Missouri.
Innovative Staff Solutions is committed to giving back to the communities that we serve through charitable donations and giving of our time and effort. ISS employees are provided opportunities to participate in team outreach projects as well as guidance and recognition for individual contributions within their area.
ISS is a dynamic organization lead by dedicated professionals that are committed to exceeding expectations and overcoming obstacles. Its foundation is based on 5 pillars: People Integrity Innovation Service and Teamwork. With unparalleled skill and expertise in the industry ISS is committed to constantly improving the experience for its customers and employees alike.
EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications merit and need.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
With over 25 years of staffing services we understand the needs of employers and job seekers. As a people-focused staffing agency, we work to provide strategic solutions for both.
