AI Delivery 3

Bengaluru - India

Yearly Salary: INR 4 - 6

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About Us:

Exotelis the leading customer engagement platform and virtual telecom operator in emerging markets. Since 2011 Exotel has enabled over 50 million daily interactions through its cloud-based suite of communication tools spanning voice video and messaging channels. Trusted by 6000 companies across 60 countries Exotel empowers unified customer engagement in markets such as India Southeast Asia the Middle East and Africa.

Some of the fastest-growing companies including Ola Swiggy Flipkart Byjus Urban Company HDFC Bank and Zomato rely on Exotel for their customer communication needs. With a robust ecosystem combining Exotels communication APIs Ameyos omnichannel contact center and Cogno AIs conversational platform Exotel is now a $100 million Series D-funded company with an ARR of $60 million.

Responsibilities:

Champion (lead) projects for the Implementation testing of GenAI solutions for Exotels customers.
Work with the support team wherever needed.
Liaise with pre-sales teams and customers for an understanding of requirements and timelines.
Liaise with the product team to understand the product to ensure efficient implementation as well as to suggest product improvements.
Team mentoring.

Requirements:

Proven track record of project delivery for 1 years.
Good coding (Preferably Python) skills and DSA
Good problem-solving and communication skills.
Good Knowledge of Gen-AI technologies (LLM prompt engineering).
Familiarity with React HTML CSS JS or similar frameworks.
Familiarity with HTTP REST microservices concurrency and Multithreading.
Willingness to work in a dynamic and fast-paced environment.
4-6 years of experience with a Bachelors / Masters Degree in Computer Science or equivalent.
Ownership and commitment towards work.
Good-to-haves: Experience with cloud deployments.

About Us:Exotelis the leading customer engagement platform and virtual telecom operator in emerging markets. Since 2011 Exotel has enabled over 50 million daily interactions through its cloud-based suite of communication tools spanning voice video and messaging channels. Trusted by 6000 companies ac...