Learning and Development Specialist.
Learning and Development Specialist.
Posted on :
11-09-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Description Learning & Development Specialist
Location: Ikeja LagosDepartment: Human Resources
Reports to: Talent Development Supervisor / HR Manager
About PalmPay
PalmPay is a leading fintech platform committed to driving financial inclusion across Africa and beyond. With over 40 million users we provide innovative accessible and rewarding digital financial services. As we scale developing our people is central to sustaining growth and building a high-performance culture.Role Overview
The Learning & Development (L&D) Specialist will support the design delivery and evaluation of learning initiatives that enhance employee capabilities and strengthen PalmPays talent pipeline. This role is ideal for a motivated professional within financial services who is passionate about developing people leveraging technology for learning and fostering a culture of continuous growth.Key Responsibilities
Learning Program Design & Delivery
- Assist in assessing learning needs across departments and translating them into effective training programs.
- Support the design and delivery of learning content (classroom virtual e-learning and blended programs).
- Facilitate onboarding sessions and recurring training workshops to support employee development.
- Develop and update training materials manuals and guides to ensure relevance and alignment with business goals.
Training Administration & Coordination
- Manage training calendars logistics and communications.
- Coordinate with external training providers and track service delivery.
- Maintain learning records attendance and completion rates using the Learning Management System (LMS).
Evaluation & Reporting
- Collect participant feedback and measure training effectiveness through surveys assessments and performance data.
- Provide reports and insights on training participation outcomes and ROI.
- Support the Talent Development Supervisor in preparing monthly and quarterly L&D reports.
Employee Development Support
- Contribute to career development programs mentorship initiatives and talent pipelines.
- Promote a culture of self-learning by curating digital resources and encouraging knowledge sharing.
- Support initiatives around leadership development compliance training and soft skills enhancement.
Key Qualifications
Education & Experience
- Bachelors degree in Human Resources Business Administration Psychology or related field.
- 35 years of Learning & Development or HR experience preferably in the financial services or fintech industry.
- Hands-on experience with training design facilitation and evaluation.
- Familiarity with Learning Management Systems (LMS) and e-learning tools.
Skills & Competencies
- Strong facilitation presentation and communication skills.
- Ability to translate learning needs into actionable training interventions.
- Analytical mindset with experience using data to measure training effectiveness.
- Strong organizational skills with the ability to manage multiple priorities.
- Proficiency in MS Office Suite and comfort with digital learning platforms.
- Collaborative adaptable and passionate about people development.
Key Performance Indicators (KPIs)
- % completion of assigned training programs.
- Employee satisfaction scores for training sessions.
- Improvement in post-training assessments or job performance.
- Training participation and attendance rates.
- Efficiency in managing training logistics and reporting timelines.
Compensation & Benefits
- Competitive salary and performance bonus.
- Health and wellness benefits.
- Career development opportunities including certifications and professional training.
- A collaborative and innovative work culture in a fast-growing fintech.
Required Experience:
Manager
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
