Bilingual Pet Admissions Associate Animal Shelter
Bilingual Pet Admissions Associate Animal Shelter
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Job Description
Are you compassionate about animals and have a desire to speak for those who cannot For over 115 years Humane Colorado has been working to end pet homelessness and animal suffering by providing a strong and steadfast voice for those who cannot speak for themselves. As the largest community-based animal welfare organization in the region we care for more than 20000 homeless pets and horses each year at our four facilities and are a national model in animal welfare. If you work well with people too join our team and help us provide that voice.
Purpose of Position: Provide assistance and compassionate care to patrons relinquishing animals to the shelter. Process animal intakes and/or evaluations to determine next steps for placement.
Responsibilities
- Delivery high-level customer service to the organizations patrons
- Provide daily animal relinquishment and stray intake services
- Interview patrons to gather information to create animal records in Chameleon database
- Manage emotionally difficult situations with strong communication skills
- Prepare and reconcile statements of daily financial transactions
- Provide end-of-life care for animals at their owners request
- Safely handle restrain and move animals
- Administer vaccinations and preventative medications
- Process animal evaluations to assess health and behavior
- Clean and sanitize evaluation and intake areas
- Perform euthanasia and related tasks.
People Care
People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face telephone and electronic interactions and may also include contact with the general public and our business partners. Communication and contact must be clear understandable cooperative professional and respectful in all circumstances. Employees are expected to actively support a positive team environment directly address conflict and appropriately express concerns.
Key Competencies
Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge skills abilities attitudes and actions. Additional definitions for competencies may be obtained from Human Resources.
Organizational Key Competencies
- Integrity and Ethics
- Adapting to Change and Ambiguity
- Customer and Community Focus
- Emotional Intelligence
- Excellence
Position Key Competencies
- Communication
- Analytical and strategic thinking
- Adaptability
Full Time Benefits Please visit our website for a comprehensive list of all offered benefits.
- Benefits (medical dental and vision)
- Flexible spending accounts
- Life and Short-Term Disability Insurance
- Paid Time Off (PTO)
- Paid Sick Time
- Holiday Pay
- Discounted Pet Insurance
- Employee Discounts
- Sabbatical
- 401(k)
- And more!
Compensation: $20.00 - $20.90 per hour $1.00 per hour Spanish Language Differential (starting pay commensurate with market experience and equity)
Work Conditions and Physical Requirements
Handle and restrain animals of various sizes weights and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals fumes dust animal dander and bodily fluids. Physical efforts require constant bending stooping standing climbing stairs and walking. Frequent lifting of animals and objects with reasonable accommodation.
We will begin reviewing applications as they are received and anticipate closing the application period on September 25 2025.
Position Qualifications
Knowledge/Skills/Abilities
- Ability to accomplish multiple tasks and maintain flexibility in a dynamic work environment
- Strong interpersonal communication skills
- Excellent verbal and written communication skills
Required
- Education: High school diploma or equivalent
Desired
- Professional experience in animal welfare/working with animals
- Knowledge of veterinary care/animal health
- Training in social work/communications
- Experience providing high level service to customers
- Excellent organizational skills with strong attention to detail
- Demonstrated ability to work in a fast-paced environment
- Proficiency in Microsoft Office programs
- Experience working with Chameleon database
Required Experience:
IC
Employment Type
Full-Time
