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MasterCard Technologies & Operations
Job Description (please add additional skills if necessary)
Individual Contributor:
In a customer-facing environment lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer. Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
Position is based in Lagos (Nigeria) working with Middle-East and Africa region customers focus on West Africa.
Major Accountabilities:
Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
Assess and document customer needs and according implementation impacts on customers and MasterCards processing systems and platforms.
Define scope plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
Act as processing implementation advisor to customers processing support staff. Provide guidance to execute all necessary processing implementation activities.
Define processing set-ups for Settlement / Funds transfer Interchange billing and other processing related areas in accordance with MasterCards processing standards specifications and rules.
Execute extensive and comprehensive initial end-to-end processing system impact analyses.
Handle multiple key customer processing implementation projects in parallel including key implementations (key customers key markets key services / products
Define create maintain and document standard and non-standard key customer processing implementation processes.
Provide training to CIS organization other MasterCard organizations and the customer.
Education:
Bachelors degree in Information Technology Computer Science Exact Sciences Business or equivalent work experience.
Knowledge / Experience:
Five to seven years of Information Technology system knowledge with strong understanding of network technology applications and project management. Strong payment transaction processing and industry business principles knowledge.
Strong understanding of MasterCards payment processing systems formats and associated customer host interface testing services and principles.
Strong understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
Skills/ Abilities:
Ability to interact well with the customer Sr. and Executive management
Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
Self Starter with ability to work independently
Strong project management skills
Ability to drive change in a technical work environment
Ability to coordinate processing theory /principles with business impact
Ability to lead matrix organizations and cross functional teams
Work Conditions:
Domestic and international travel
Nigeria - Lagos
Required Experience:
Contract
Full Time