Senior Order to Revenue Operations Lead, Order to Cash (O2C) & Revenue Reporting--GS S&O
Senior Order to Revenue Operations Lead, Order to Cash (O2C) & Revenue Reporting--GS S&O
Posted on :
11-09-2025
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1 Vacancy
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Job Description
Join the Amazon Web Services (AWS) Professional Services team! We are looking for an entrepreneurial process improvement-oriented Manager Order to Revenue (O2R) to help us scale our growth. This is a unique opportunity that will allow you to lead and shape the direction of our Partner Project Management Billing and Revenue operations function globally as we help accelerate our enterprise customers journey to the cloud.
The ideal candidate for this role must demonstrate exceptional tactical skills to effectively prioritize critical daily operations and provide crucial support to the global team. A key factor for success in this position is the ability to lead a worldwide team while thriving in a fast-paced ambiguous and demanding work environment. We are seeking a self-motivated individual with a proven track record in team leadership coupled with comprehensive knowledge in project management and process improvement market expansions accounting tax financial management automation and experience with Order-To-Cash (OTC) across multiple regions. The successful candidate will possess strong relationship-building and strategic influencing skills supporting and enabling the team to drive large-scale change management initiatives across various functions and geographies. They must also demonstrate meticulous attention to detail excellent written and presentation skills and a relentless pursuit of improvement and optimization.
This role requires a dynamic leader who can balance strategic thinking with hands-on tactical execution ensuring the teams day-to-day operations are efficiently managed while driving long-term organizational goals. The ability to adapt quickly make informed decisions in complex situations and guide a diverse global team through challenges is essential for excelling in this position.
Key job responsibilities
This position based within our Order to Cash & Revenue Reporting team will support all four functions which has team members globally in the Americas EMEA and Asia Pacific regions. Primary responsibilities include:
* Own day-to-day team execution and manage workflows to identify operational tasks across the global teams.
* Act as primary escalation point for the team on complex or ambiguous issues.
* Oversee and have understanding of the full contract to revenue lifecycle and scale O2C and Revenue Reporting capabilities. This includes process improvement streamlining and standardizing billing processes globally across various system advancing billing automation and partner on-boarding.
* Invent new ways to define and measure program effectiveness and organizational productivity and KPIs.
* Be a liaise for the team between Sales Legal Finance Tax Accounting Accounts Payable Accounts Receivable and contracting team to ensure smooth mechanisms for enablement and align with internal policies.
* Coordinate with teams across Leadership Business Operations Finance Accounting Tax Legal HR and IT to ensure that the Standard Operations Procedures are followed and implemented.
* Serve as a functional lead to translate business needs into technical requirements for system teams.
* Coordinate with the team to troubleshoot and perform UAT and PVT testing cross-systems as part of market expansions system migrations and troubleshooting.
* Partner with Sales and Business Strategy teams to provide subject matter expertise offering guidance on best practices and system usage.
* Monitor the accuracy of revenue recognition and support month-end timeline by partnering with Accounting Business Operations & Advisory and Delivery teams for input completeness.
* Own the monthly business review and KPI updates.
* Lead special projects with the team to drive improvements and integrations across Professional Services Operations and partnering business teams.
* Perform ad hoc deep dive analysis as needed to develop recommendations and impact the decision-making of Professional Services Leadership.
About the team
The Order to Revenue function enables global partner invoicing and on-boarding order processing invoicing revenue reporting revenue forecasting and insights and financial audit capabilities within AWS Professional Services (ProServe).
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations
- Masters degree in Accounting MBA or CPA
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120500/year in our lowest geographic market up to $199300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The ideal candidate for this role must demonstrate exceptional tactical skills to effectively prioritize critical daily operations and provide crucial support to the global team. A key factor for success in this position is the ability to lead a worldwide team while thriving in a fast-paced ambiguous and demanding work environment. We are seeking a self-motivated individual with a proven track record in team leadership coupled with comprehensive knowledge in project management and process improvement market expansions accounting tax financial management automation and experience with Order-To-Cash (OTC) across multiple regions. The successful candidate will possess strong relationship-building and strategic influencing skills supporting and enabling the team to drive large-scale change management initiatives across various functions and geographies. They must also demonstrate meticulous attention to detail excellent written and presentation skills and a relentless pursuit of improvement and optimization.
This role requires a dynamic leader who can balance strategic thinking with hands-on tactical execution ensuring the teams day-to-day operations are efficiently managed while driving long-term organizational goals. The ability to adapt quickly make informed decisions in complex situations and guide a diverse global team through challenges is essential for excelling in this position.
Key job responsibilities
This position based within our Order to Cash & Revenue Reporting team will support all four functions which has team members globally in the Americas EMEA and Asia Pacific regions. Primary responsibilities include:
* Own day-to-day team execution and manage workflows to identify operational tasks across the global teams.
* Act as primary escalation point for the team on complex or ambiguous issues.
* Oversee and have understanding of the full contract to revenue lifecycle and scale O2C and Revenue Reporting capabilities. This includes process improvement streamlining and standardizing billing processes globally across various system advancing billing automation and partner on-boarding.
* Invent new ways to define and measure program effectiveness and organizational productivity and KPIs.
* Be a liaise for the team between Sales Legal Finance Tax Accounting Accounts Payable Accounts Receivable and contracting team to ensure smooth mechanisms for enablement and align with internal policies.
* Coordinate with teams across Leadership Business Operations Finance Accounting Tax Legal HR and IT to ensure that the Standard Operations Procedures are followed and implemented.
* Serve as a functional lead to translate business needs into technical requirements for system teams.
* Coordinate with the team to troubleshoot and perform UAT and PVT testing cross-systems as part of market expansions system migrations and troubleshooting.
* Partner with Sales and Business Strategy teams to provide subject matter expertise offering guidance on best practices and system usage.
* Monitor the accuracy of revenue recognition and support month-end timeline by partnering with Accounting Business Operations & Advisory and Delivery teams for input completeness.
* Own the monthly business review and KPI updates.
* Lead special projects with the team to drive improvements and integrations across Professional Services Operations and partnering business teams.
* Perform ad hoc deep dive analysis as needed to develop recommendations and impact the decision-making of Professional Services Leadership.
About the team
The Order to Revenue function enables global partner invoicing and on-boarding order processing invoicing revenue reporting revenue forecasting and insights and financial audit capabilities within AWS Professional Services (ProServe).
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations
- Masters degree in Accounting MBA or CPA
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120500/year in our lowest geographic market up to $199300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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