Service Manager
Service Manager
Posted on :
11-09-2025
Employer Active
1 Vacancy
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Job Description
FLSA Status: Exempt bonus eligible
Job Summary:
The Service Manager is responsible for the management and development of operations sales and administration within the companys service department. Other responsibilities include providing strategic guidance supervision and leadership to a diverse workforce specifically the service representative position.
Supervisory Responsibilities:
- Directly manages a team of employees.
- Responsible for hiring coaching developing and managing performance for direct reports.
Essential Job Functions:
- Assume full profit and loss accountability for the service department.
- Ensure effective planning and achievement of project long-term and short-term goals.
- Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the companys values.
- Approve all financial applications and reports and complete any ad hoc assignments designated by next level management.
- Ensure that adherence to established service departments budget parameters appropriate financial reports and regulatory requirements are met.
- Ensure development and maintenance of strong working relationships and close collaboration with Management Customers and other service and sales personnel for smooth implementation of activities.
- Build and develop partnerships that will grow the business within the industry marketplace.
- Execution management and oversight of the branches KPI results to include all aspects of coaching managing and leading team members.
- Performs other related duties as assigned.
Experience & Qualifications:
- Bachelors Degree in Business Administration or related field preferred.
- 3 or more years of experience in the B2B Facility Services or Distribution industry preferred.
- 1 or more years of supervisory or management experience.
- Strong marketing and sales strategy development experience.
- Working knowledge of safety industry preferred.
- Ability to set and meet aggressive commitments to achieve business objectives.
- Ability to focus and prioritize in a fast-paced business environment.
- Ability to manage and lead staff to excellent performance.
- Ability to build strategic partnerships and possess a strong and positive track record of growth within a market.
- Professional certification may be required in some areas.
- Maintain a valid drivers license auto insurance and ability pass a drug and background check.
Physical Requirements:
- Prolonged periods of sitting standing walking and talking on the phone attending virtual online meetings and working on a computer.
- Must be able to lift up to 50 pounds at times.
- Must be able to operate a motor vehicle and travel when needed.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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