Institutional Research Analyst
Institutional Research Analyst
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Job Description
Southwest Tennessee Community College is a comprehensive multicultural public openaccess college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success transform lives and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Institutional Research Analyst
Employee Classification:Other Professionals
Institution:Southwest Tennessee Community College
Department: OIRPE
Campus Location: SWTCC - Remote / Main Campus
Job Summary
The Institutional Research Analyst advances evidence-based decision making by preparing clean datasets building dashboards and recurring reports and conducting descriptive analyses and basic predictive modeling under the guidance of the Director of Institutional Research & Effectiveness.
The Analyst accesses multiple institutional systems and applies analytical tools to integrate validate and interpret data for internal and external stakeholders. The role prepares files documentation and validation checks for mandated state and federal reporting (e.g. IPEDS and TBR); the Director retains final review and submission authority and the Analyst does not hold external submission authority. The Analyst supports enterprise surveys (such as CCSSE SENSE and course evaluations) through instrument setup sampling files and results summaries while the Director owns the overall survey portfolio and cadence.
The position contributes to the data dictionary and broader data-governance activities by documenting sources definitions and quality checks and develops reproducible code with clear version control and documentation for analyses and dashboards. The Analyst collaborates closely with Information Technology Student Enrollment Management Academic Affairs & Workforce the Tennessee Board of Regents and other partners to ensure accurate timely deliverables aligned with institutional priorities.
Job Duties
- Data Collection and Management:
- Collect clean and maintain large datasets from various internal and external sources.
- Ensure data integrity and accuracy through regular audits and quality checks.
- Design and implement surveys using tools like Baseline Microsoft forms and PowerAutomate.
- Analyze survey results and provide insights to inform institutional strategies and initiatives.
- Data Analysis:
- Analyze data related to enrollment retention graduation rates and other key performance indicators.
- Identify trends patterns and insights to inform strategic planning and policy development.
- Queries compiles analyzes and summarizes data and other information needed for IR projects such as the Common Data Set and ad hoc requests.
- Reporting and Visualization:
- Assist in the analysis and reporting of other institutional data as needed for planning evaluation and assessment.
- Develop and maintain comprehensive reports dashboards and visualizations using tools like Tableau Power BI or similar software.
- Present findings to leadership team and faculty in a clear and concise manner.
- Compile and automate federal and state reports ensuring timely and accurate submissions.
- Utilize appropriate software tools to streamline the reporting process and enhance efficiency.
- Collaboration:
- Work closely with faculty staff and administrators to understand data needs and provide analytical support.
- Assist in the design and implementation of surveys and other data collection instruments.
- Participates in ongoing professional development activities to acquire and maintain knowledge and skills that are essential for performing the duties of the position and for supporting the Office in following best practices in data visualization and institutional research.
- Serve on campus committees
- Compliance and Confidentiality:
- Ensure compliance with federal state and institutional regulations regarding data privacy and reporting.
- Follow security compliance governance and data standards for collecting querying storing transporting visualizing and sharing student and College data.
- Actively participate in the data governance process to maintain high data quality and integrity across all systems
Minimum Qualifications
- Bachelors degree in Data Science Statistics Mathematics Computer Science or a related field.
- Minimum of two years of experience in data analysis or a related role.
- A background check will be required for the successful candidate.
Preferred Qualifications
- Masters degree in a related field.
- Experience in institutional research within a higher education setting preferably at a community college.
- Familiarity with student information systems (e.g. Banner Colleague).
- Knowledge of accreditation processes and reporting requirements.
- Understanding of data governance and best practices in data management
Knowledge Skills and Abilities
- Proficiency in statistical software and programming languages such as SQL R Python or SPSS.
- Experience with data visualization tools like Tableau or Power BI.
- Demonstrated proficiency with the Microsoft Office Suite specifically an intermediate or advanced knowledge of Excel (i.e. Pivot Tables data manipulation formulas etc.).
- Strong analytical and problem-solving skills.
- Well-developed verbal and written communication skills including the ability to relay data discrepancies in an organized and easily understandable manner.
- Excellent attention to detail and commitment to data accuracy.
- Ability to work independently and collaboratively in a team environment.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position the following items must be uploaded:
- Resume
- Cover letter
- Unofficial Transcripts
A summary of our benefits can be found below:
applications will not be considered.
The TBR does not discriminate on the basis of race color religion creed ethnicity or national origin sex disability age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment programs and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson Vice President of People & Culture 737 Union Ave Memphis TN 38103 . See the full non-discrimination policy.
Required Experience:
IC
Employment Type
Full-Time
