Business Analyst, Lending Partnerships
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly with zero documentation to upload.
Upstart is a digital-first company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; Austin Texas; and New York City NY (opening Summer 2026).
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!
The Team
Were looking for a Business Analyst with 2 years of experience who thrives in a fast-paced entrepreneurial environment to join the Lending Partnerships team. This role is ideal for someone who enjoys problem-solving learning quickly and adapting to shifting priorities.
As a Business Analyst Youll work with Upstarts Customer Success teams to support both banks and credit unions utilizing Upstarts Consumer lending technology assist in structured projects and emerging business needs helping drive insights and operational efficiency as our business evolves.
Youll gain exposure to multiple functions across the business finance compliance product and customer success and develop a strong foundation that can open doors to several potential career paths at Upstart
How youll make an impact:
Partner and Client Support
- Respond promptly and professionally to partner requests resolving questions about reports access and data accuracy.
- Support monthly reporting delivery across lending partners ensuring reports are accurate consistent and delivered on schedule.
- Manage administrative tasks such as user access password resets and data visibility permissions across systems and teams.
- Coordinate with internal teams (Finance Compliance and Product) to resolve reporting and reconciliation discrepancies.
Data and Financial Analysis
- Pull and analyze key metrics (e.g. ticket creation completion trends and partner activity) to identify inefficiencies and recommend improvements.
- Use SQL and data visualization tools (Tableau Looker or Power BI) to generate insights that enhance partner and internal team performance.
- Assist with reconciliation and financial reporting tasks such as loan balances remittances and quality assurance.
Process Improvement and Cross-Functional Collaboration
- Identify opportunities to streamline workflows and improve reporting accuracy and timeliness.
- Collaborate across teams to ensure operational readiness for new product launches and system updates.
- Help document and enhance internal processes to improve scalability and partner satisfaction.
Ad Hoc Projects and Emerging Business Needs
- Support new initiatives and one-off projects as the business evolves demonstrating adaptability and ownership in ambiguous situations.
- Communicate project results and findings clearly to both technical and non-technical audiences
Minimum Qualifications:
- 2 years in a business analyst operations or strategy role; experience in fintech banking or financial services strongly preferred.
- Bachelors degree in Business Economics Finance or a related field preferred.
- Proficiency in Google Sheets or Excel
- Experience working with SQL or data visualization tools such as Tableau Looker or Power BI
Preferred Qualifications
- Demonstrated ability to work cross-functionally in a collaborative fast-paced environment
- Comfort with ambiguity and shifting priorities
- Entrepreneurial mindset: curious resourceful and proactive
- Familiarity with financial services fintech or consumer lending industries
What youll love |
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Position location This role is available in the following locations: Columbus OH
Time zone requirements The team operates on the East Coast time zone
At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email
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Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Through Upstart, apply online for a fast personal loan, auto refinancing, or debt consolidation. Try our quick rate check today with no impact to your credit!
