Patient and Clinical Support Team Member
Patient and Clinical Support Team Member
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Job Description
The De Parys Group has an exciting opportunity for an enthusiastic and proactive receptionist to join our team on a part- time basis working 25 hours per week Monday - Friday 13:30-18:30.
- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies signposting to the appropriate staff member as appropriate.
- Accepting issuing and handing out prescriptions letters completed forms specimen bottles etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records photocopying filing and scanning.
About the Candidate
- Ability to work in a polite confidential and discreet manner respecting patients and colleagues at all times.
- Experience of working with the general public being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.
About Us
The De Parys Groups priority is to provide the highest standard of clinical care to the 38000 patients registered with the practice. We aim to work collaboratively with other healthcare providers and support organisations to enable more patients to be treated in a primary care setting closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.
TDPG is fortunate to have its own dispensaries at our De Parys and Bromham addition to our routine GMS services we offer a comprehensive range of services including minor surgery LARC provision and anticoagulation clinics.
We have high QOF achievement and excellent KPIs within the group.
Benefits include:
- NHS pension scheme.
- Proper pay.
- Eye-care vouchers.
- Annual leave: minimum 23 days FTE with enhancements for long service.
- Paid breaks
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employment Type
Full-Time
