Director - Application and Data Management (Remote in US)

Resultant is seeking a dynamic and experienced Director to lead our growing Application and Data Management (A&DM) practice within Managed Services. This leadership role reports directly to the Executive Vice President of Managed Services. The Director will partner closely with our Professional Services team to: 

• Scope and close Application and Data Management opportunities. 
• Transition applications and data solutions into an ongoing managed services support model. 
• Deliver exceptional outcomes that foster long-term client partnerships and open the door for future project work. 

This role is pivotal in scaling Resultants App & Data Managed Services business. It requires a blend of practice and people leadership solution architecture sales enablement and client relationship management. 

Key Responsibilities:

Practice Leadership & Strategy 

• Build and lead the A&DM Managed Services practice in alignment with Resultants mission values and growth goals. 
• Develop the organizational structure operating model and offerings to meet evolving client needs. 
• Attract develop and retain top A&DM talent with support from the Talent team.

Client Engagement & Growth 

• Partner with Professional Services to shape and win new A&DM engagements and manage joint-clients. 
• Lead smooth handoffs from project work into ongoing managed services. 
• Serve as an executive sponsor for clients ensuring service quality and acting as a trusted advisor on application and data management strategy. 
• Drive expansion opportunities by demonstrating the value of managed services and positioning Resultant for follow-on projects. 

Delivery & Operations 

• Oversee delivery of application and data management services across mid-market and public-sector clients ensuring SLAs are met and exceeded. 
• Establish repeatable methodologies and best practices for application and data operations (reliability security accelerated value access to talent). 
• Monitor KPIs such as ticket reduction outage prevention data reliability and client satisfaction adjusting operations as needed. 

Thought Leadership & Collaboration 

• Act as a subject-matter expert in A&DM bringing a point of view on industry trends innovations and best practices. 
• Collaborate with leaders across Resultant (Professional Services Sales and other Managed Services practices) to deliver integrated client solutions. 
• Represent Resultant externally at industry events and with strategic partners. 

At Resultant we are fearless problem solvers driven by outcomes and passionate experts. Our App and Data Managed Services practice ensures clients critical systems run seamlessly enabling them to scale innovate and serve their customers and constituents more effectively. Joining our team means leading a practice that is shaping the future of managed services at Resultant while helping clients achieve tangible lasting impact. 

Qualifications :

• 10 years of hands-on experience in application management data management or adjacent technology fields. 
• 3 years of leadership experience with proven ability to grow and scale a managed services or consulting practice from $2m to $6m ARR including P&L responsibility. 
• Strong background in areas such as: enterprise application support database and platform operations cloud-based data services or enterprise SaaS application management. 
• Experience collaborating with professional services/consulting teams to transition project work into managed services. 
• Experience with public sector clients is a plus.
• Demonstrated success in client relationship management and account growth. 
• Strong business acumen financial skills and comfort with building pricing models. 
• Prior managed services or consulting experience preferred. 
• Bachelors degree required; advanced degree (MBA MS) preferred. 
• Ability to lead distributed teams and travel up to 10% across the United States.
• Must be legally authorized to work in the United States for any employer without sponsorship.

Additional Information :

What you should know about Resultant:  

• Rezzers are humble hungry and smart. We solve big problems serve lots of clients and are entirely committed to delivering transformative outcomes.  
• Rezzers are team players deeply dedicated to the mission of the organization and to helping everyone around us be successful.  
• Resultant compensates well rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.  
• Resultant leaders work hard serving as a shining example of what it means to be a great Rezzer. They are servant leaders helping their team to be successful in all possible ways.  
• We have a great benefits package including unlimited vacation significant 401k contributions and several opportunities to develop yourself.  
• We pride ourselves in having the best talent in the industry and hope that youre up for the challenge!  

What our team members say about us 

• I love our true empathy and concern for our clients its very rare and appreciated. It is a pleasure to be a part of an organization like Resultant. 
•  I learn something new every single day and I feel like Im a part of building an organization that has legs. I appreciate that Im consistently humbled by the talent and caliber of our team. 
• The culture of the company is amazing and the climate of my team is great. The benefits that employees are offered are better than competitors and the one-on-one presence that my team lead gives is extremely beneficial to me. 
   

All qualified applicants will receive consideration for employment without regard to age color sex disability national origin race religion or veteran status. 
 

Equal Opportunity Employer 

Remote Work :

Yes

Employment Type :

Full-time