Food & Beverage Attendant Big Blue

Job Summary

Big Blue View Bar at Homewood Mountain Resort is seeking energetic and customer-focused individuals to join our team as Food & Beverage Attendants with responsibilities in cashiering food running and bussing tables. This role is ideal for someone who enjoys variety in their work thrives in a fast-paced environment and is passionate about providing excellent customer service.

Duties and Responsibilities

Cashiering:

• Greet guests with a friendly demeanor as they approach the register.

• Accurately ring up orders process payments and issue receipts using the point-of-sale (POS) system.

• Handle cash credit card transactions and other forms of payment with precision.

• Maintain knowledge of the menu including pricing daily specials and promotions to assist guests with their orders.

• Suggest additional items or beverages to enhance the guest experience and increase sales.

• Count & balance cash registers at start & end of shift.

Food Running:

• Assist kitchen staff by running food orders from the kitchen to guests in a timely and efficient manner.

• Ensure that all food items are delivered to the correct table and are presented neatly.

• Communicate effectively with kitchen staff regarding any special requests or dietary restrictions.

Bussing Tables:

• Clear tables promptly after guests have finished their meals ensuring that the dining area remains clean and inviting.

• Wipe down tables replace utensils and napkins and reset tables for the next guests.

• Assist in maintaining cleanliness in the dining area including sweeping floors and organizing chairs.

• Support the team in maintaining cleanliness standards throughout the restaurant including sanitizing surfaces and restocking stations as needed.

Customer Service:

• Address guest inquiries concerns and complaints with a positive and professional attitude.

• Work collaboratively with other team members to ensure a seamless and enjoyable dining experience for all guests.

Compliance:

• Follow all health safety and sanitation guidelines to maintain a safe and clean working environment.

• Adhere to all Homewood Mountain Resort policies and procedures.

Skills and Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties:

• Have excellent communication analytical and interpersonal skills.

• Ability to work in a fast-paced environment while maintaining a high level of accuracy and courtesy.

• Must be at least 16 years old.

• Must be able to work in the United States.

• Must meet criminal background standards.

• Must be able to communicate effectively in English.

• Ladies and Gentlemen Need Apply.

• Must maintain a well-groomed and professional appearance.

• Must be able to wear a uniform.

• Must enjoy serving people and having fun!

• Must display top notch customer service skills.

Language Skills:

• Literate and fluent in English.

• Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence.

• Ability to effectively present information in one-on-one and small group situations to customers clients and other employees of the organization.

• Additional language(s) desirable.

Mathematical Skills:

• Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s.

• Ability to apply concepts of basic algebra geometry and trigonometry.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in oral mathematical or diagram form.

• Ability to deal with problems involving several concrete variables in standardized situations

• Ability to define problems collect data establish facts and draw valid conclusions.

Education and/or Experience:

• Prior ski resort or hospitality experience desirable.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand sit and walk; talk and hear; taste and smell; use hands to finger handle or feel; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl.

• Often required to use the computer. Specific vision abilities required by this job include close vision distant vision color and peripheral vision depth perception and ability to adjust focus.

• Ability to lift/move 10 lbs. or more and occasionally lift and/or move up to 25 lbs.

• Ability to lift/move 25 lbs. or more and occasionally lift and/or move up to 50 lbs.

Equipment Used

• Telephones PC database office supplies and filing cabinets

• Handheld radio

• Cash registers

• Snow removal equipment

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Harsh outside weather conditions.

• Occasionally exposed to wet and/or humid conditions; high precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration.

• Noise level in the work environment is usually loud.

• Frequently exposed to moving mechanical parts.

• Small work area environment.

• Fast paced work environment for multiple hours daily.

Why Homewood

Great Views Great Vibes Less Stress. At Homewood were doing things a little differently. Here our guests are more than another face in the lift line and our team members are more than a name on a spreadsheet. We are creating intimate experiences and memories that will last a lifetime. Were building a community and we want you to join us.

Perks & Benefits

• Homewood Season Pass for each full-time employee.

• Homewood Season Pass for each full-time employees spouse and dependents.

• Buddy Tickets - Up to 6 non-peak daily lift tickets at 50% of the days rate

• Group Ski/Snowboard Lessons when available

• Access to ski/snowboard rentals (demos at a discount) for recreational use on the mountain when available and not-on duty.

• 50% discount at Food & Beverage locations at Homewood

• Discount at Homewood Mountain Resort operated retail stores starting at 25%

• Employee Assistance Program (EAP)