Food and Beverage Administrative Supervisor

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766 theyve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia we are a four-season resort that boasts superb restaurant dining experiences championship golf spa winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Homestead Resort & Spa may be your perfect match.

Ensure proper training and supervision of all personnel to deliver prompt courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. This supervisor will oversee the administrative support for the Food and Beverage Department as well.

• Responsible for assigned shift assisting in overall management.
• Supervise and coordinate assigned shift.
• Assist in overall supervision of the department as outlined in managers job description.
• Check staff punctuality.
• Complete environmental checklist for dining room.
• Spot check liquor pars.
• Order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints.
• Ensure guest satisfaction.
• Stay on the floor during peak hours.
• Communicate with guests and receive feedback.
• Observe teach and correct staffs service.
• Monitor each guest experience.
• Examine food preparation.
• Examine beverage presentation.
• Handle any guest complaint.
• Maintain condition of dining room.
• Administrative responsibilities.
• Assist manager in:

• Scheduling
• Forecast weekly
• Forecast monthly
• Completing weekly payroll

• Participate in interviewing new employees.
• Prepare maintenance requests and follow-up.
• Complete other assigned duties
• Cost control
• Monitor food and liquor requisitions
• Monitor food waste.
• Monitor labor and payroll costs.
• Check bar controls shot glass use red lining bottles totally empty.
• Must be familiar with and adhere to all liquor liability laws:
• Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests.
• Prohibiting the sale/service of alcohol to minors.
• Must know emergency procedures (including CPR) and work to prevent accidents.
• Perform any other duties assigned by management.

Hotel Specific Essential Functions:

• Monitor flow of Associates in any area worked (arrival / departure / timeliness)
• Flex and flow to business levels in the shift for the shift
• Active in all areas of Food & Beverage as support
• Actively participate in MOS audits for service Associates

Tools and Equipment:

• Computer and printer typewriter telephone pen/pencil photo-copying machine file folders filing cabinet facsimile machine

Working Environment:

• Interior of hotel in all areas of the hotel.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to .