Business Technical Analyst

Agency

Department

INSTRUCTIONS TO APPLICANT:

During the application process the My Experience page has a section provided Attachments (Resume/CV References Cover letter etc.) to upload required documents.

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.

Please provide the following documents:

• Cover Letter
• Resume/CV
• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
• Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer).
  If transcripts are from an international institution it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator.

Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter please contact us at .

SUMMARY:

East Texas A&M University is seeking a detail-oriented and technically proficient Business Technical Analyst to support data and business operations across the Division of Enrollment Management. This position will focus 70% on Financial Aid systems and processes and 30% on Admissions Registrar and Orientation operations within the division. The analyst will play a critical role in streamlining business processes building and maintaining system integrations and developing reports and data tools that support strategic enrollment initiatives.

As a proud member of the third-largest institution in The Texas A&M University System ETAMU fosters a strong professional environment that supports career growth and academic excellence.

ETAMU is a fast-growing public university with a strong reputation for academic excellence research innovation and student success. With over 140 degree programs a 20:1 student-to-faculty ratio and nationally ranked online and graduate programs ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community cutting-edge research opportunities and outstanding resources.

DUTIES & RESPONSIBILITIES:

• Design develop and maintain SQL scripts PL/SQL procedures and data transformation jobs to support data movement and business rules.
• Build and maintain custom reports and dashboards using WebFocus and other BI/reporting tools.
• Integrate data across platforms using ETL tools Constituo UC4 and middleware solutions.
• Maintain and monitor data pipelines between systems including Banner SIS Salesforce (TargetX) and external platforms (Common App FAFSA etc.).
• Work closely with IT and vendors to ensure secure compliant and efficient system connectivity.
• Analyze document and optimize financial aid business processes to improve service delivery accuracy and regulatory compliance.
• Collaborate with stakeholders to gather and define business requirements related to financial aid systems such as Banner COD NSLDS TASFA and Scholarship Management platforms.
• Develop functional specifications test scripts and change documentation for system enhancements new module implementations and regulatory updates.
• Create and maintain dashboards ad hoc reports and data visualizations to support both operational needs and strategic decision-making.
• Monitor data integrity across systems and identify discrepancies or inefficiencies in financial aid processing.
• Support the annual setup and maintenance of financial aid modules including packaging formulas budget configurations and aid year rollovers.
• Conduct user acceptance testing (UAT) and system validations during upgrades patch cycles and new releases.
• Liaise with IT Admissions the Registrar and Student Accounts to ensure seamless data flow and integration between systems.
• Stay current on federal and state financial aid regulations and recommend business process or system changes to maintain compliance.
• Lead or support projects focused on automation system optimization and reporting enhancements.
• Develop and maintain business documentation data flow diagrams and technical specifications.
• Participate in cross-functional meetings requirement gathering sessions and user testing for new system features or enhancements.
• Assist in project planning implementation and post-deployment support for technology initiatives.

MINIMUM REQUIREMENTS:

• Education: Bachelors degree in Computer Science Information Systems Data Science or a related STEM field.
• Experience / Knowledge / Skills: Four months of experience in a technical analyst data analyst or programmer/DBA role. Experience working in higher education or with systems such as Banner Salesforce or financial aid platforms is preferred. Proficient in SQL and data analysis with demonstrated experience supporting large relational database systems. Strong written and verbal communication skills with the ability to translate complex technical topics to non-technical stakeholders.
• Ability to: Ability to manage multiple priorities and work independently. High level of professionalism and discretion in handling confidential information.
• Licensing/Professional Certifications:
• Physical Requirements:

PREFERRED EDUCATION / SKILLS/ EXPERIENCE:

• At least 2 years of experience in a technical analyst data analyst or programmer/DBA role.
• Programming/Querying: SQL PL/SQL Apex Python or similar
• Database: Oracle Banner SIS
• Reporting: WebFocus Salesforce Reports
• CRM/Platform: Salesforce (TargetX)
• ETL/Integration: Constituo UC4 SFTP & API integrations
• Other Tools: Microsoft Excel (Advanced) Tableau (preferred) Git (optional)

SUPERVISION OF OTHERS:

NA

CRITICAL INFRASTRUCTURE COMPETENCY:

Ability to maintain the security and integrity of critical infrastructure which may include communications systems computer networks and systems cybersecurity systems electrical grid hazardous waste treatment system or water treatment system.

WHY WORK AT EAST TEXAS A&M UNIVERSITY

Competitive Benefits & Work-Life Balance:

• Employee tuition assistance for masters and doctoral programs.
• Comprehensive benefits package including health dental vision life and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS) with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.

Career Growth & Development:

• Access to cutting-edge research opportunities at a designated R2 Research Institution.

Academic Excellence:

• ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
• Over 140 degree programs including nationally ranked online and graduate options.
• First accredited institution to offer a competency-based bachelors degree in criminal justice.
• Distance education offerings in Corsicana Dallas Frisco McKinney Mesquite Bryan and online.

State-of-the-Art Facilities:

• Work in advanced facilities such as the 113470-square-foot Nursing and Health Sciences Building featuring a state-of-the-art simulation hospital and a 1300-acre agricultural research farm.

Vibrant Campus Life:

• Engage with over 95 student organizations and 14 NCAA Division I athletic teams contributing to a thriving campus community.

Prime Location & Growth:

• Enjoy the benefits of working in rapidly growing regions with abundant career opportunities at six locations across Dallas and Northeast Texas.

Visit us on our social media:

• Facebook Twitter Instagram YouTube LinkedIn and ETAMU News

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.