Quality & Regulatory Operations, Manager
Quality & Regulatory Operations, Manager
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1 Vacancy
Job Description
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorshipand leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship development and leadership programs
- And more
Work Location: Atlanta GA
Description
The Manager of Quality and Regulatory Operations is responsible for coordinating and managing the operational activities that support regulatory compliance accreditation readiness policy oversight and quality improvement across the health system.
Reporting to the Corporate Vice President of Regulatory Affairs this position plays a critical role in supporting continuous - Always Patient Ready - managing regulatory and performance data and overseeing the system-wide policy management program.
The Manager of Quality and Regulatory Operations works closely with corporate and facility leaders to ensure that quality and regulatory operations are aligned with system goals and meet the highest standards of compliance safety and performance.
The Manager Quality & Regulatory Affairs Operations will play a pivotal role serving as an operational point person and liaison in the management of the portfolio of system regulatory affairs initiatives.
Regulatory and Accreditation Operations:
- Leads and drives the successful execution of Regulatory Affairs initiatives
- Coordinate and support system-wide regulatory readiness activities including mock surveys audits tracer rounds and pre/post-survey action plans
- Maintain and communicate timelines documentation and operational readiness plans for scheduled and unscheduled regulatory events
System Policy Program Oversight:
- Oversees the system policy program including oversight of the system policy review process and committees and serves as administrator for the system policy management application
- Ensuring that all policies are current compliant and accessible
- Coordinate routine policy review cycles and manage policy approval workflows across departments and leadership groups
- Collaborate with stakeholders to draft revise retire and disseminate policies
- Maintain the centralized policy repository and support staff access training and communication related to policy updates
Data Management and Performance Monitoring:
- Manage the collection analysis and reporting of regulatory compliance and quality metrics to inform decision-making and performance improvement
- Develop and maintain dashboards and reporting tools to track system-level and facility-level performance against regulatory benchmarks
- Identify trends risks and improvement opportunities using data insights and collaborate with leadership to address gaps
Project and Program Support:
- Support or lead projects focused on improving survey readiness quality outcomes and regulatory performance across the system
- Assist in the development and implementation of initiatives that promote a culture of - Always Patient Ready - and proactive compliance
- Ensure program milestones deliverables and goals are met through effective planning and cross-functional coordination
Communication and Reporting:
- Prepare high-quality reports presentations and briefings for executive leaders regulatory bodies and internal stakeholders
- Serve as a communication bridge between the Corporate VP of Regulatory Affairs and operational teams ensuring timely dissemination of regulatory updates and expectations
Education and Coordination
- Help coordinate and support regulatory education and training efforts for staff leaders and quality teams across the system.
- Serve as a resource to departments on regulatory policy survey readiness tools and system expectations for compliance
Travel: Less than 10% of the time may be required
Work Type: On-site - Works in the office at a physical workplace interacting with colleagues face-to-face
Minimum Required Qualifications:
- Education - Bachelors Degree Public Health Healthcare administration Nursing or a related field required
- Experience
- Minimum of 5-7 years of experience in regulatory affairs healthcare quality or a related field
- Previous leadership or project management experience preferred
Knowledge skills and abilities (required):
- Ability to collect analyze and present data to drive improvement and monitor compliance
- Excellent written communication presentation and interpersonal skills with the ability to engage and coach teams at all levels of the organization
- Proven ability to work collaboratively within a matrixed environment balancing corporate priorities with facility needs
- Detail-oriented organized and capable of managing multiple initiatives simultaneously
- Strong judgement problem solving and critical thinking skills
- Working knowledge of improvement science tools and methods
Preferred Qualifications Education
- Masters Degree in Public Health Healthcare administration Nursing or a related field required
- Experience - 8 years minimum experience Experience
- Clinical background preferred
PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs. 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.
JOIN OUR TEAM TODAY! Emory Healthcare (EHC) part of Emory University (EUV) is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated the Emory Clinic and more than 425 provider locations. The Emory Healthcare Network established in 2011 is the largest clinically integrated network in Georgia with more than 3450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred
Required Experience:
Manager
Employment Type
Full-Time
