Description
Commercial Lines Department Manager
We are looking for a highly motivated growth driven Commercial Lines Department Manager. This position will use their professionalism client orientated skills and leadership skills to provide full time support to the employees in the Commercial Lines Department.
Ideal candidate must have excellent interpersonal skills and strong oral and written communication skills. Our ideal candidate will also exhibit our core values vision and code of conduct.
Essential Functions
- Lead and mentor Commercial Lines team members to support their professional development.
- Address employee inquiries and needs providing effective problem-solving within the department.
- Promote a positive work environment by fostering high morale encouraging teamwork and recognizing individual achievements.
- Oversee and coordinate workflows and task assignments for the team and external support partners.
- Develop and implement consistent efficient and effective workflows procedures and policies ensuring their proper utilization within the department.
- Collaborate with other departments to optimize workflow processes system usage and data accuracy.
- Collaborate on Sales and Service initiatives to ensure a great client experience model.
- Manage team coverage and support including the approval of time-off requests.
- Stay informed of industry best practices through partnerships and resources both within and outside the organization.
- Support the adoption of workplace technology and innovations aimed at improving workflow and efficiency.
- Serve as Account Manager for a designated portfolio of clients.
- Monitor team growth and retention metrics coordinating with Finance HR and Leadership for reporting purposes.
- Participate in annual budget planning and discussions.
- Establish and maintain relationships with vendors and carriers addressing and resolving issues as needed.
- Lead department and project meetings to share updates gather input and provide training on procedures and developments.
- Engage in Leadership meetings and initiatives that align with and advance the organizations vision.
- Conduct timely performance evaluations and hold quarterly performance discussions with team members.
- Support the recruitment process by participating in hiring efforts and overseeing onboarding for new employees.
Requirements
Desired Qualifications
- Bachelors degree preferred
- 5 years of commercial lines insurance experience preferred
- Property/Casualty Insurance License required
- Leadership or Supervisory experience preferred
- CIC designation preferred
Physical Requirements (specific to role)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.
- Ability to work effectively in an office environment for 40 hours per week (including sitting standing and working on a computer for extended periods of time)
- Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone computer web voice teleconferencing mail etc.
- Ability to read standard typed documents
- Ability to travel
The job description describes the general nature and level of work performed in this role. If is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.
- Hours: Monday-Friday 8:00am-5:00pm core hours minimum
- Remote working position with occasional travel
- This role is an exempt salary role. Reports to VP Operations
Salary Description
$86000.00-$105000.00 annually-negotiable w/bonus
Required Experience:
Manager
Full-timeDescriptionCommercial Lines Department ManagerWe are looking for a highly motivated growth driven Commercial Lines Department Manager. This position will use their professionalism client orientated skills and leadership skills to provide full time support to the employees in the Commercial ...
Description
Commercial Lines Department Manager
We are looking for a highly motivated growth driven Commercial Lines Department Manager. This position will use their professionalism client orientated skills and leadership skills to provide full time support to the employees in the Commercial Lines Department.
Ideal candidate must have excellent interpersonal skills and strong oral and written communication skills. Our ideal candidate will also exhibit our core values vision and code of conduct.
Essential Functions
- Lead and mentor Commercial Lines team members to support their professional development.
- Address employee inquiries and needs providing effective problem-solving within the department.
- Promote a positive work environment by fostering high morale encouraging teamwork and recognizing individual achievements.
- Oversee and coordinate workflows and task assignments for the team and external support partners.
- Develop and implement consistent efficient and effective workflows procedures and policies ensuring their proper utilization within the department.
- Collaborate with other departments to optimize workflow processes system usage and data accuracy.
- Collaborate on Sales and Service initiatives to ensure a great client experience model.
- Manage team coverage and support including the approval of time-off requests.
- Stay informed of industry best practices through partnerships and resources both within and outside the organization.
- Support the adoption of workplace technology and innovations aimed at improving workflow and efficiency.
- Serve as Account Manager for a designated portfolio of clients.
- Monitor team growth and retention metrics coordinating with Finance HR and Leadership for reporting purposes.
- Participate in annual budget planning and discussions.
- Establish and maintain relationships with vendors and carriers addressing and resolving issues as needed.
- Lead department and project meetings to share updates gather input and provide training on procedures and developments.
- Engage in Leadership meetings and initiatives that align with and advance the organizations vision.
- Conduct timely performance evaluations and hold quarterly performance discussions with team members.
- Support the recruitment process by participating in hiring efforts and overseeing onboarding for new employees.
Requirements
Desired Qualifications
- Bachelors degree preferred
- 5 years of commercial lines insurance experience preferred
- Property/Casualty Insurance License required
- Leadership or Supervisory experience preferred
- CIC designation preferred
Physical Requirements (specific to role)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.
- Ability to work effectively in an office environment for 40 hours per week (including sitting standing and working on a computer for extended periods of time)
- Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone computer web voice teleconferencing mail etc.
- Ability to read standard typed documents
- Ability to travel
The job description describes the general nature and level of work performed in this role. If is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.
- Hours: Monday-Friday 8:00am-5:00pm core hours minimum
- Remote working position with occasional travel
- This role is an exempt salary role. Reports to VP Operations
Salary Description
$86000.00-$105000.00 annually-negotiable w/bonus
Required Experience:
Manager
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