Health Coach - Population Management

How would you like to work in a place where your contributions and ideas are valued A place where you can serve with compassion pursue excellence and honor every voice At Wellstar our mission is simple yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of whats possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry and in peoples lives.

Work Shift

Day (United States of America)

Job Summary:

The Population Health Coach will serve as a key member of the Population Health Care Management Team partnering with RN Care Managers Social Workers Pharmacists and Dieticians Primary Care Providers and other clinical staff to support patients in their journey to achieve optimal health and role of the Health Coach includes the following responsibilities: and engagement with attributed patients identified through patient registries risk stratification systems and analytics. The HealthCoach will utilize phone email MyChart and educational materials to engage and enroll these participants into a health coaching motivational interviewing and standardized assessments including assessments of patients physical activity dietary habits cigarettesmoking habits and social and economic resources will assist patients in identifying health goals and establish a mutual ongoing plan general knowledge of medical conditions nutrition physical activity and risk reduction to provide ongoing education support andguidance to help patients improve self-management of their chronic condition(s) ongoing education support and guidance to reduce or eliminate high-risk health key family members and care givers in supporting the patient and promoting self-management in their health and wellness the RN/Social Worker Case Manager in coordinating transitions of care identifying appropriate community resources and needs andimplementing the plan of care. May serve as a liaison to providers patients and their families for coordination of also conduct follow-up phone calls as assigned for lower-risk patients discharged from the emergency department or from an acutehospital all activities in EPIC according to standardized guidelines and templates with completion in a timely with tracking and reporting requirements for outcomes and as a trusted collaborative team member by escalating more complex issues or changes in patient status to the RN Care Managerparticipating in team meetings seeking continuous improvement and participating in ongoing educational commitment to providing outstanding customer service reflective of WellStars Mission Vision and Values.

Core Responsibilities and Essential Functions:

* Knowledge Skills and Abilities* Support behavior change: Utilize coaching techniques and motivational interviewing to support clients in makingsustainable behavior changes. Help clients overcome obstacles develop self-awareness and cultivate a positivemindset towards their health goals.* Monitor progress and adjust plans: Regularly track clients progress assess their adherence to the health plan andmake necessary adjustments to optimize outcomes. Provide ongoing support encouragement and accountability toensure clients stay motivated and on track.* Coordinate with healthcare professionals: Collaborate with other healthcare professionals such as physiciansdietitians and therapists to ensure holistic and integrated care for clients. Communicate relevant information andrecommendations to ensure continuity of care.* Stay updated on health trends: Stay abreast of the latest research trends and developments in health andwellness.* Continuously enhance your knowledge and skills through professional development opportunities and Education* Contacts and performs initial interviews with individuals who are eligible for health coaching programs* Provides necessary coaching to reduce or eliminate behaviors that are considered high-risk.* Distributes health education materials to patients.* Coordinates with patients and other health care providers to provide coordinated care across the continuum* Provides reminders to patients about needed for preventative care assists in scheduling and obtaining results toupdate health maintenance.* Provides follow up when patients have not kept important referrals with physicians and specialists and otherambulatory * Ensures chart notes accurately and timely reflects work and adherence to Departmental Standards* Ensures all records are up-to-date and legible.* Completes all Electronic Health Record software screens* Accounts for and indicates all services delivered in the Electronic Health Record* Participates in data collection.* Consults appropriate experts and uses appropriate resources and evidence to address practice other duties as assignedComplies with all Wellstar Health System policies standards of work and code of conduct.

Required Minimum Education:

Bachelors Degree Bachelors degree in health sciences nutrition exercise science psychology or a masters degree is a plusOther Education National Board-Certified Health and Wellness Coach.

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• CHC - Certified Health Coach

Additional License(s) and Certification(s):

National Board-Certified Health and Wellness Coach. Preferred

Required Minimum Experience:

Minimum 2 years 1-2 years experience working in ambulatory care home health physician practice other community setting or hospital in patient support or advocacy. Required

Required Minimum Skills:

Proven experience in health coaching or a related role preferably in a clinical or corporate wellness setting is preferredStrong knowledge of health and wellness principles including nutrition exercise stress management and behavior changeActive listening skills to understand clients needs concerns and to create personalized plans and adapt them to individual and a non-judgmental approach to support clients through their health to tap into the unseen or root causes of clients condition and help client make positive organizational skills and ability to manage multiple clients and prioritize tasks to professional ethics and standards of communication and interpersonal skills to establish rapport with clients and motivate them to analyze plan and think critically and problem-solve to organize prioritize and be flexible and work with a variety of -motivated and ability to adapt to changing patient or organizational attention to and maintain high level of accuracyProven customer relations skills with patients with diverse of Population Health and Case Management organizational and professional communication skills both verbal and literacy data entry retrieval and report generationProficiency with Microsoft office suite products. technology and health related of HIPPA and maintain confidential information

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