Staff Security Engineer | Security Configuration Management

The ServiceNow Security Organization (SSO):  

The ServiceNow Security Organization (SSO) delivers world-class innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact. 

Role Overview: 

ServiceNows Security Configuration Management team ensures secure configuration across our global environments by defining monitoring and improving configuration baselines across operating systems cloud platforms and containerized workloads.  

We use and help shape our own ServiceNow SecOps products while integrating with modern scanning and security tools. We are also advancing toward an AI-driven future for proactive self-healing configuration security. 

What Youll Do: 

• Lead the implementation and improvement of secure configuration baselines across multiple environments and technologies including containerized workloads and Kubernetes. 
• Integrate and optimize scanning tools (e.g. Tenable Wiz Trivy) and support evaluation of emerging technologies. 
• Enhance and operate ServiceNows SecOps Configuration Compliance workflows reporting and data quality. 
• Develop and refine risk-based prioritization and remediation models. 
• Partner with product platform compliance and security engineering teams to drive practical remediation and influence roadmap improvements. 
• Support the strategic vision for AI-assisted configuration management automation and policy-driven remediation. 

Qualifications :

To be successful in this role you have: 

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
• 8 Years Experience managing configuration compliance or vulnerability scanning tools (e.g. Tenable Wiz Qualys OpenSCAP Trivy) or a Bachelors degree in Computer Science Engineering or equivalent professional experience. 
• Strong knowledge of Linux/Unix and/or Mac/Windows operating systems and secure hardening principles. 
• Programming or scripting proficiency (Python PowerShell Java C or similar) to automate workflows and analyze data. 
• Hands-on experience with AWS Azure and/or Google Cloud environments. 
• Experience with container platforms (Docker Kubernetes OpenShift) and related configuration/security considerations. 
• Familiarity with CIS Benchmarks STIGs PCI NIST or other security configuration frameworks. 
• Understanding of infrastructure vulnerabilities risk assessment methods and remediation priorities. 
• Fundamental understanding of systems and network engineering including operating system configuration and network communication (OSI model). 
• Strong foundation in AI concepts including how to use integrate and automate workflows with AI agents and awareness of how AI can accelerate configuration management. 
• Experience collaborating in distributed/remote environments with cross-functional technical teams globally. 
• Ability to articulate complex technical issues to both engineers and executive stakeholders. 
• Strong analytical and problem-solving approach; able to think both technically and strategically. 
• Effective written and verbal communication skills and ability to build trust with diverse partners. 
• Comfortable working with evolving requirements and adapting to change. 
• Minimum of 5 years of experience performing Vulnerability and/or Security Configuration Management 
• Understanding and experience with Federal PCI Compliance and Security Frameworks 
• Familiarity with the ServiceNow Platform especially SecOps Configuration Compliance is a plus. 
• Proficiency working in an Agile environment including sprint planning backlog refinement and delivery tracking including experience in Agile roles (Scrum Master Product Owner) or facilitating team ceremonies are a plus. 
• Experience developing or maintaining Power BI dashboards or reports including data modeling and visualization best practices are a plus. 
• Security certifications (e.g. CISSP GSEC Security CCSP) are a plus. 

Why Youll Love This Role: 

Youll make a direct impact on how ServiceNow manages configuration risk at scale while helping shape the next generation of AI-driven configuration security. Youll work with modern security tooling influence product direction and collaborate across engineering security and compliance organizations. 

#SecurityJobs 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

Yes

Employment Type :

Full-time