Technical Specialist
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Job Location:
Rocky Mount, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Technical Specialist- Junior
Location: 1417 N. Church Street Rocky Mount NC 27804 (Hybrid 3 Days Onsite)
Duration: 12 Months Contract with possibility to extension
Job Description:
Business process improvement process engineering or operational excellence roles
Required
5
Years
Proven success in process mapping gap analysis and redesign of complex multi-step workflows.
Desired
5
Years
Strong knowledge of Lean Six Sigma or other process optimization methodologies.
Required
5
Years
Exceptional stakeholder management and facilitation skills comfortable working with both frontline employees and executives.
Required
5
Years
Strong problem-solving mindset with the ability to propose practical people-centered solutions.
Required
5
Years
Prior experience in government DMV public sector or high-volume service delivery environments is a plus.
Desired
3
Years
Excellent communication and interpersonal skills.
Desired
3
Years
Ability to work in sometimes challenging environments where morale may be low requiring empathy and strong relationship building.
Desired
3
Years
Comfortable managing ambiguity and driving clarity from complex situations.
Desired
3
Years
Lean Six Sigma Green Belt or higher certification
Desired
Bachelors degree in Business Administration Industrial Engineering Organizational Development or a related field (or equivalent experience).
Required
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
