Senior Chief Engineer, Data Centers
Senior Chief Engineer, Data Centers
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1 Vacancy
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves:
The Senior Chief Engineer is responsible for overseeing the day-to-day operations maintenance and performance of data center colocation and hybrid IT infrastructure facilities. This role ensures maximum uptime operational efficiency and exceptional customer service while managing technical teams and maintaining industry-leading standards for reliability and security across our national footprint of data centers. You will lead colocation operations management infrastructure & technical operations team leadership & customer service compliance & standards management vendor & contract management and drive financial & operational excellence in mission-critical environments.
What your day-to-day will look like:
Oversee 24/7/365 data center operations ensuring 100% uptime SLA commitments and manage multi-tenant colocation environments with diverse customer requirements
Lead and develop teams of 12-20 data center technicians and engineers while ensuring exceptional customer experience and rapid response to customer requests
Manage power systems (N1 redundant infrastructure including UPS systems generators PDUs) cooling systems (precision cooling hot/cold aisle containment) and connectivity coordination with network carriers
Ensure adherence to operational standards maintain compliance with SOC 2 Type II HIPAA PCI DSS requirements and coordinate security audits and compliance assessments
Manage relationships with critical vendors oversee carrier relationships and connectivity provisioning and coordinate third-party maintenance activities
Track and report on operational KPIs including uptime and customer satisfaction manage site operational budgets and implement continuous improvement programs
Coordinate customer installations moves adds and changes (MACs) while managing capacity planning for power cooling space and connectivity across customer deployments
Required Qualifications:
Bachelors degree in Engineering (Electrical Mechanical or related) Computer Science Information Technology or equivalent technical discipline
Minimum 5-7 years of data center operations experience preferably in colocation environments with 3 years in supervisory or management roles
Technical expertise in electrical systems (UPS generators switchgear PDUs) cooling systems (CRAH precision cooling) and security systems (access control CCTV biometric systems)
Experience with DCIM platforms ticketing systems (ServiceNow Remedy) monitoring tools (Nagios SolarWinds) and customer-facing service portals
Required certifications: DCCA preferred NFPA 70E electrical safety ITIL Foundation and CompTIA Server or equivalent hardware certification
Proven customer service orientation team development abilities and strong analytical and troubleshooting capabilities
Ability to work in data center environments with 24/7 on-call availability for emergency response and willingness to travel between locations (10-20%)
Preferred Qualifications:
Associates degree with extensive experience may be considered in lieu of Bachelors degree
Uptime Institute certifications (ATD ATS) vendor certifications (Schneider Electric Eaton Liebert/Vertiv) and Project Management (PMP) certification
Experience with mission-critical infrastructure management carrier-neutral facilities and connectivity services background
Lean/Six Sigma or similar process improvement methodologies experience and customer service excellence certifications
Safety certifications including OSHA 30-hour and first aid/CPR along with demonstrated innovation interest in emerging technologies
Location:
On-site Atlanta GAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Chief
Employment Type
Full-Time
