General Manager, Technology

Petaling Jaya - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

General Responsibilities

The General Manager Technology will lead and drive the country-level business strategy for the Technology business unit. This role is accountable for achieving technical sales targets delivering sustainable growth managing P&L responsibilities and building a high-performing customer-centric team. The successful candidate will play a pivotal role in expanding market presence strengthening client relationships and ensuring operational and financial excellence.

A commercially astute people-centric leader who combines strategic thinking with operational rigor. You are passionate about building businesses developing people and delivering value to clients. You thrive in a dynamic multicultural environment and are ready to lead the next phase of growth for our Technology business in Malaysia

Functional Skills and Knowledge

Strategic & Commercial Leadership

Formulate and execute business strategies to meet sales and profitability targets across Malaysia.
Oversee development and implementation of long- and short-term sales and service plans.
Manage pricing strategies discount structures and contract negotiations to optimize margins and competitiveness.
Lead customer base expansion and penetration into new market segments.

Operational & Financial Management

Full accountability for country-level P&L including Net Sales GM1 EBIT and headcount.
Oversee and manage operating budgets resource allocation and cost control to ensure financial efficiency.
Track and report performance against KPIs; identify and act on process improvement opportunities.

Client & Market Engagement

Develop and maintain long-term strategic relationships with key clients and partners.
Proactively monitor market trends customer needs and competitive activities to inform strategic adjustments.
Oversee after-sales service delivery and customer satisfaction metrics via KPI tracking systems.

Leadership & People Development

Lead and manage a dedicated sales and service organization fostering a high-performance culture.
Identify and develop top talent; build succession plans for critical roles.
Cultivate a strong second-line leadership team and promote a learning and coaching culture.

Leadership Competencies

Purpose-Driven Leadership: Communicates a compelling vision aligns organizational objectives and champions innovation.
Inclusive Culture Building: Drives engagement promotes DEI and leads with empathy.
Execution Excellence: Ensures accountability energizes teams and drives continuous improvement.
People Development: Builds a robust talent strategy aligned with business goals; mentors and coaches across levels.

Education & Experience

Education: Masters degree in Science or Business required; MBA preferred.
Experience:

Minimum 10 years of relevant industry experience.
At least 5 years in a senior management role with full P&L ownership.

Industry Knowledge: Strong understanding of Scientific Solutions (Laboratories) industry products services competitors and regulatory environment.
Functional Expertise: Proven track record in business development sales leadership and customer relationship management.
People Management: Strong leadership team-building and interpersonal skills with a focus on talent development.
Languages: Fluency in English (preferred).

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Required Experience:

Director

General Responsibilities The General Manager Technology will lead and drive the country-level business strategy for the Technology business unit. This role is accountable for achieving technical sales targets delivering sustainable growth managing P&L responsibilities and building a high-performing...