Planner - 12 Month Contract
Planner - 12 Month Contract
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Job Description
ATCOs Australian operations are headquartered in Perth Western Australia and specialise in creating innovative customer focused energy and infrastructure solutions. ATCO owns and operates Western Australias largest gas distribution network with more than 800000 connection points and 14500km of pipelines.
Are you an experienced customer service professional with strong administrative skill
Do you thrive in a fast-paced environment managing time-sensitive tasks with precision If so we want to hear from you!
We are looking for a Planner to join our dynamic team for 12 months.
About the role:
In this role you will be responsible for reviewing processing monitoring and closing out customer requests for site works while managing administrative tasks to ensure smooth operations. If youre organised detail-oriented and have a knack for customer service this position is perfect for you!
Key Responsibilities:
- Review customer requests for site works and create work orders
- Manage an Outlook account by reviewing and prioritising incoming inquiries
- Monitor the completion of works and close out work orders
- Be accountable for meeting KPIs and maintaining high standards of service
- Dispatch work orders to Field Devices monitor progress and close out once completed
- Prioritise tasks effectively to ensure deadlines are met
- Collaborate with various departments to ensure smooth workflows
- Handle material orders and related procurement tasks
- Create purchase orders and process goods receipt invoices for products and services
- Assist in data analysis and prepare related reports
- Enter timesheet and other field-related data into systems accurately
About You
The ideal candidate will have previous experience in a customer service role and the ability to learn and manage multiple IT systems effectively. They should be capable of working independently as well as collaboratively within a team demonstrating strong multitasking abilities and the capacity to re-prioritise tasks efficiently under pressure.
Qualifications & Experience:
- Advanced problem-solving capabilities
- High personal standards of reliability honesty and integrity
- Proficiency in Microsoft Office 365 applications (Word Excel Outlook Adobe)
- SAP experience is preferred but not essential
Why Join Us
- Opportunity to work in a supportive and collaborative environment
- Competitive salary and benefits package
- Career development opportunities
ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer and encourage applications from women and Aboriginal and Torres Strait Islander people.
Employment Type
Contract
