Human Skills Trainer

About Us:

We are Kraftshala. We are an online higher education institution committed to playing the long game of building a transformative skilling experience for the masses. We call this Scaling with Soul.

Scaling with Soul to us means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics such as number of enrolments or company valuation in the coming year.

This is of course easier said than done. There are painful choices to be made at every stage from admissions to training to placements that wouldnt have been needed were we willing to give up on either of high quality or scale.

But in the long run we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students their families recruiting companies and the broader ecosystem.

Thats why we make each of our Placement Reports public capturing how many students are placed in each batch in what companies at what salaries etc.

We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way.

We are not the largest in terms of enrollments. Not yet.

However we are proud to be one of the largest if not the largest already in terms of actual verifiable placements.

And in terms of Placement Rate the metric that matters most to us we are the absolute best in the last 4 years we have placed more than 2400 students with a Placement Rate of 94% (and improving).

This is our long game- to Scale with Soul. We invite you to join us for the play.

Funding:

Kraftshala is backed by number of eminent investors including

• Phanindra Sama and Sudhakar Pasupunuri co-founders at Redbus and early investors in unicorns like Unacademy
• Amit Kumar Agarwal Saurabh Garg and Akhil Gupta co-founders at (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn)
• Sujayathi Ali Co-founder at ShopUp and Voonik
• Doreswamy Nandkishore (Former Fortune 100 CEO Head of Asia Oceania Africa for Nestl S.A. and Professor ISB)
• Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics Indias largest SEO/ performance marketing agencies)

What do we value (the Kraftshala Kode):

Kraftshala is on a mission to become the largest career launchpad in the world.

Team Kraftshala is for the ambitious the forever-learners and most of all for those who live to add value to a world where education companies often lose sight of their core we aim to Scale with Soul to offer greater value to each stakeholder (including our team) everyday we get bigger.

Joining Kraftshala now means becoming part of a story still in its early chapters- one youll help shape with your ideas actions and leadership. Here are things we care for:

1. We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users needs and are willing to go the extra mile to deliver on that fit right in.
2. We value problem solving skills. We look at problems objectively work backwards from the user solve for root causes and optimise for their long-term good instead of our short-term gain. We dont let processes or hierarchies get in the way of adding value.
3. We believe speed matters enormously in business. We value people who move with urgency have a bias for action and are willing to take calculated risks in the face of uncertainty.
4. We look for people with high learning agility those truth seekers who pursue the best data ideas and solutions with rigour and open mindedness and are constantly working to become better today than yesterday.
5. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership.
6. We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother.
7. We believe people who demonstrate candour with care are the most effective: real open and direct in communication while still being highly empathetic.
8. We have learnt that Scaling with Soul requires frugality. Resource constraints help sharpen focus and breed inventiveness.
9. We are practical optimists. Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality.

Human Skills Trainer -Role Description

What you will be doing:

At Kraftshala we run Behavioral Skills (aka Human Skills) training to help students - from freshers to experienced professionals - discover themselves uncover their personal stories and build the confidence and skills needed to crack CVs and interviews.

As a Human Skills Trainer your mission is to ensure every student not only learns but also secures the opportunities they are preparing for. Youll be guiding them in understanding who they are what they bring to the table and how to communicate that story effectively in the job market.

Your success in this role will be measured by four things:

• Placement Percentage Rate (Primary Metric): Driving outcomes through a cutting-edge curriculum real projects and smart use of placement analytics.
• Internship-to-PPO Conversion: Equipping students with the skills and mindset to excel in their internships and successfully convert them into Pre-Placement Offers (PPOs).
• Student NPS (Happiness & Engagement): Creating lively interactive experiences that keep energy high and students genuinely enjoying the process.
• Assessment - Placement Correlation: Designing and refining evaluations that accurately predict job-market success.

If youre passionate about helping young adults grow thrive and launch their careers this is as close to a dream role as it gets.

Specific responsibilities will include:

Training (80% of your time)

• Content Development - Youll be working together with your team lead to create content that is aligned to the in-house curriculum and frameworks; at the core of which lies an understanding how recruitment and selection works to a smaller extent and the cognitive and emotional needs of different adult learners to a larger extent. Trainings are primarily around:
• Building self-awareness
• Producing high quality work products
• Communicating openly honestly and with empathy
• CV creation
• Interview Preparation

• Training - You will also be executing these sessions for your assigned batch of 60 - 70 students on a daily basis.

Coaching & Evaluation (20% of your time)

• Evaluating submission - You will also be evaluating some of the work products that students produce from our sessions. The feedback will be in oral or written format depending on the activity.
• 1-1 support - Using the data from the evaluations you will be creating interventions for your students to achieve the intended outcomes depending on their needs.

Monthly Outcomes:

Month 1:

• Onboard into Kraftshala systems tools and frameworks
• Shadow 3-4 live sessions and co-deliver at least 2
• Evaluate 10 student submissions with team lead feedback

Month 2:

• Independently deliver training sessions for assigned batch
• Own evaluations for at least 50% of batch submissions
• Begin 1:1 interventions with students lagging behind

Month 3:

• Fully own a batch of 40-45 students end-to-end (training coaching evaluation)
• Proactively suggest curriculum/process improvements based on placement analytics
• Consistently hit student placement & NPS targets

Top Grading:

• Curiosity & Truth-Seeking Mindset: A-Player asks thoughtful first-principles questions; digs deep to understand how things actually work - whether its a marketing algorithm or a students struggle with a concept. B-Player accepts things at face value sticks to surface-level understanding and is hesitant to challenge assumptions.
• Learning Agility: A-Player quickly picks up new concepts tools and methods and applies them effectively in live situations; B-Player is slow to adapt resists new approaches and struggles to transfer learning into practice.
• Training Delivery: A-Player creates interactive high-energy student-centered sessions and adapts in real-time to learner needs; B-Player relies heavily on slides/lecture and struggles to maintain engagement.
• Coaching & Feedback: A-Player gives crisp actionable empathetic feedback that drives measurable student improvement; B-Player gives generic delayed or demotivating feedback.
• Ownership: A-Player spots trends early proposes solutions and drives batch outcomes independently; B-Player waits for instructions and shows limited ownership of results.
• Problem Solving: A-Player approaches challenges with structured thinking and creativity finds practical solutions under constraints and keeps momentum; B-Player gets stuck focuses on obstacles or defaults to others for answers.
• Data-Driven Mindset: A-Player uses placement dashboards and assessment data to refine their approach; B-Player rarely uses data and relies only on subjective judgment.

Must Haves:

• 2-4 years of experience in teaching training or coaching individuals and groups in formal/ semi-formal setups (We are not too fussed about the number of years. Experience is simply a proxy for capability which is what we really care for).
• Passion for helping people learn grow and fulfill their potential.
• A knack of getting things done within deadlines.
• Working knowledge of MS Office (Excel Word and Powerpoint) and Google tools and enthusiasm comfort and agility with learning other online tools and technologies that aid skill-building in the virtual space for small and large groups of students.

Good to Haves:

• Ability to manage multiple priorities.
• Recruiting/hiring decision-making experience in different fields (Marketing/Sales/Others).
• Experience in online training.

What is the recruitment process:

As a small team its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. The process will occur over a mix of virtual and in-person meetings.

1. AI Interview:This will be a short automated interview designed to get an initial sense of your experience communication and thinking style.
2. Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process.
3. Conversation 1: This will be a conversation with our Head of Human Skills Training Team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above).
4. Technical Exercise: This is a specific assessment designed to evaluate your fit for this role
5. Conversation 2: This will be a detailed assessment review conversation to go over your submission for the technical exercise along with other competencies required for the role.
6. Conversation 3: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode.
7. Extending an offer: If all goes well we will extend an offer that will mention the relevant details.

Location:

Delhi