Middleware Administrator - IBM MQ

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The Work:

We are seeking a skilled Middleware Administrator with hands-on experience in IBM MQ Oracle WebSphere and middleware technologies. This role involves supporting and optimizing enterprise middleware platforms ensuring high availability performance and security across environments.

Roles and Responsibilities:

Middleware Administration:

- Administer and support IBM MQ and Oracle WebSphere environments across development test and production.
- Monitor middleware systems for health performance and availability.
- Deploy and configure middleware components including queue managers channels and application servers.
- Manage backup recovery and failover procedures for middleware systems.
- Perform patching upgrades and security hardening of middleware platforms.
- Troubleshoot and resolve middleware-related incidents and service requests.

Operations & Support:

- Collaborate with application and infrastructure teams to support integration and deployment activities.
- Maintain operational documentation including System Understanding Documents (SUDs) and Standard Operating Procedures (SOPs).
- Ensure middleware readiness in alignment with project timelines and SLAs.
- Participate in on-call support and incident response rotations.

Process Improvement & Automation:

- Contribute to automation of middleware deployment and monitoring using scripting tools (e.g. Bash PowerShell Python).
- Align middleware operations with DevOps and Agile practices.
- Identify and implement improvements to increase system efficiency and reduce manual effort.

What is Required:

- Hands-on experience in IBM MQ and Oracle WebSphere administration.
- Experience with middleware integration configuration and performance tuning.
- Familiarity with Oracle Fusion Middleware is a plus.
- Proficiency in Linux and Windows environments.
- Working knowledge of scripting languages (e.g. Bash Python PowerShell).
- Understanding of networking concepts SSL/TLS and security protocols.
- Exposure to ITIL or ITSM frameworks; ITIL v4 certification is advantageous.

Additional Requirements:
Security Clearance Requirement: Given the secure nature of this role we are seeking candidates who are Australian Citizens with an active security clearance.

This requirement ensures that all team members are clear to handle sensitive information and contribute to maintaining the highest standards of security in our operations.

On-call and Shift Expectations:Our positions are primarily focused on managed services meaning you will be responsible for maintaining and improving our clients IT systems (Applications and Infrastructure). Flexibility and adaptability are key as you may be required to work in shifts to provide continuous support. Additionally you may need to be on call to address incidents promptly and perform after-hours deployment activities as needed. Your ability to effectively manage these responsibilities will be crucial to ensuring the seamless operation of our services and client satisfaction

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Benefits of working at Accenture:

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace

• Flexible Work Arrangements - centered around Accentures Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

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