Global Solutions Architecture COE Lead

The Global Centre of Excellence (CoE) Lead for Solutions Excellence plays a pivotal role in driving innovation consistency and technical depth across our global PreSales and Solutions Architecture teams. This is a strategic role that will directly impact sales success and business growth by elevating demo excellence shaping solution strategy ensuring technical integrity and fostering alignment across Sales Product Professional Services Engineering and Customer Success.

You will lead with a blend of strategic vision and technical leadership acting as the connective tissue between go-to-market teams and product/engineering professional services & security ensuring scalable secure and innovative solutions for our global prospects and customers.

Key Responsibilities

1. PreSales Enablement & Strategy

• Technical Excellence: Develop and maintain best-in-class technical assets templates and storytelling techniques aligned to SmartRecruiters brand.

• SA Onboarding & Training: Design and deliver onboarding and continuous learning programs that build both commercial and technical excellence.

• Best Practices: Monitor industry trends and innovative techniques (e.g. Consensus AI-driven solutioning) to continuously evolve our approach. 

• AI Governance: Enable Solutions Architects on the governance related to tech AI and all the support components of data privacy security etc.

• Deal Support: Provide strategic guidance on high-value deals combining storytelling with technical depth to improve outcomes.

• Global Collaboration: Foster a community of practice through regular global workshops knowledge-sharing and coaching.

2. Solution Strategy & Technical Leadership

• Lead complex discovery and technical solution design sessions with enterprise prospects.

• Architect scalable frameworks for integrations extensibility and AI-driven hiring solutions.

• Translate non-standard or complex use cases into repeatable solution patterns.

• Scope and validate services/integration requirements to ensure successful implementation.

3. Product & Market Alignment

• Workshops & Discovery: Partner with Product and Engineering to share enterprise customer needs and inform roadmap priorities.

• Feedback Loops: Capture and document product gaps identified in the field; translate into actionable roadmap insights.

• Release Enablement: Collaborate with PMM to deliver release readiness content (training webinars technical playbooks) to GTM teams.

• Thought Leadership: Lead webinars analyst demos and external-facing events showcasing SmartRecruiters as a TA innovation leader.

4. Data Security & Architecture

• Act as a trusted advisor in technical evaluations covering platform architecture APIs compliance security and Responsible AI.

• Partner with customer InfoSec and DPA teams to ensure global compliance (GDPR SOC2 etc.).

• Represent SmartRecruiters in technical due diligence during enterprise sales cycles.

5. Partner Marketing & Customer Success Alignment

• Partner Enablement: Ensure strategic partners are aligned with GTM messaging and equipped with enablement tools.

• Marketing Collaboration: Share win/loss insights and market trends to shape positioning and campaigns.

• Customer Success Integration: Leverage customer stories insights and metrics to enhance PreSales and partner content.

• QBRs & Deal Reviews: Participate in strategic reviews to identify patterns gaps and growth opportunities.

Qualifications :

Experience

• 5 years in Solutions Architecture PreSales Engineering or Solutions Consulting in SaaS/enterprise tech.

• Proven experience with ATS HCM CRM or recruiting technologies strongly preferred.

• Familiarity with complex B2B sales cycles and enterprise solution design.

• Experience working in global or matrixed organizations.

Skills

• Strong technical acumen in integrations (REST APIs SSO/SAML ETL pipelines data architecture).

• Exceptional presentation and storytelling skills for both technical and business audiences.

• Ability to balance strategic leadership with hands-on solutioning.

• Strong documentation scoping and enablement skills (e.g. SOWs RFPs playbooks).

• Collaborative customer-first mindset with proven ability to influence across functions.

Education & Certifications

• Bachelors degree in Computer Science Engineering or related field (or equivalent experience).

• Relevant certifications (AWS Azure Security or TA technology) a plus

What Youll Gain

• A central role in shaping global excellence for one of the most innovative TA platforms.

• Influence over SmartRecruiters solution integration and AI strategy for enterprise customers.

• The opportunity to work with global leaders in recruiting transformation and emerging technologies.

• Career growth in a high-impact cross-functional leadership position.

Additional Information :

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time